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I chose ShippingEasy as my shipping partner when I first launched my shop, and I have been very happy with that decision, their service and support! Today was a great example as I spoke with Bailey, who was very helpful, and only quickly addressed the questions I had, but also offered some suggestions to consider. He also offered to look into a question I had about rate differences (more) between what Shopify Real-Time Shipping is charging my customers for FedEx and what ShippingEasy - and FedEx for that matter - would charge me for the same item. There are so many things to juggle every day running a shop in today's world, and I strongly believe that you have to take the time to pick the best partners you can to help you succeed. I believe ShippingEasy is one of those for me and my shop.
Great, great, great app and support. I have called ShippingEasy with 5000 questions and incredibly frustrated and their support is phenomenal. The app is actually super simple, has GREAT categorization for orders, uses a super simple and easy process for label printing and packing lists. All around spectacular product. Highly recommend to all.
These guys are the best, easy return labels which is exactly what I wanted.
Spoke with James and Bailey and they were both very very helpful,
So glad to be able to talk to people!
We recently expanded our shop and ran into a ton of problems trying to effectively integrate shipping and inventory across multiple sales platforms - ShippingEasy has saved us! Getting started was easy, the interface is intuitive for high volume shops and the customer service is stellar! We have had several phone sessions with their support staff in a short time and now our ShippingEasy presets are perfectly customized to our needs. Very happy and relieved to have them on our team.
Great shipping platform and an even better marketing platform for people with minimal email campaign / design skills! Every time you call, you immediately get a live human. They help me build email campaigns for free and take the time to answer questions. Evan, one of their support guys, even took the time to reformat / import 2,000 emails that were not properly formatted to import. I sent him 2 lists and he cross referenced them, pulled out duplicates and imported them for me for immediate use! No other companies do that from my previous experience. Definitely a winner here guys!!
Works as advertised, seamless integration, etc.... and the support team is live human beings who can be reached easily. (Note: You don't get live support with the free plan.)
Jordan with ShippingEasy is great! Thanks guys! Weve used SE for 5 years now, its absolutely amazing and they keep adding more and more features for the same price!
bailey is great! company is great. always friendly and saves me lots of time.
The shippingeasy team is great and works with us to help us get the lowest shipping rate we can for the amount of shipments we send out to our customers each day.
I signed up and began using ShippingEasy right away and ran into an issue I couldn't solve. I sent a request for help but before I heard back, a customer service person called to set up a time for a tutorial. Well, she helped me with my problem (and I got the same info from the help desk in an email!) and I made an appointment. I am so glad I did. This has saved me time, made our little pottery look professional and made this past holiday shipping craze liveable. Beginning businesses should use this and take those extra minutes for something only they can do. Thanks!