ShippingEasy

I just moved over to this setup, and honestly, it’s been frustrating from day one.

I’m running two Shopify stores, plus WooCommerce and Amazon. Orders are pulling in from Shopify just fine, but after I buy labels, the status never updates or syncs back. It just sits there.

I’ve already:

Deleted and reconnected both Shopify and ShippingEasy
Checked that the “ship from” addresses match
Verified everything I can think of

Nothing works.

I even called Shopify support—they confirmed there’s no issue on their end, and I can manually mark orders as shipped without any problem.

What’s strange is:

WooCommerce and Amazon work perfectly
Only Shopify won’t sync status

It’s been 6 days now. I’ve contacted ShippingEasy support multiple times, and all I get is “waiting for developer updates.”

But I can’t keep waiting.
Right now I’m manually copying and pasting tracking numbers one by one—it’s slow, repetitive, and honestly draining.

If anyone has run into this before or found a fix, I’d really appreciate the help.

only foreign customer service. language barrier. used to have good customer in the past

I have not been able to log in for over 7 hours. 3 devices, each with 2 browsers, 3 reps, and ZERO resolve. I have deleted cookies, rebooted wifi, restarted the three devices and NOTHING!

I get the 2FA code but the screen after password says it cannot be accessed. Where do I put the text code?

I am very disappointed. And as much as I hate to change shipping apps after nearly 10 years, I think it time.

For those considering SHIPPING EASY! LOOK ELSEWHERE. There support has even gone downhill. They used to be good, real good.

this app is not working properly, wasted so much time try to print shipping labels!

I really like ShippingEasy! I've tried other shipping apps for my e-commerce site and encountered major problems with them. Last year I tried something called Order Cup (I think) and had to cancel my "free trial" and ended up losing $50.00 in unused postage that was never refunded back to me despite numerous requests. ShippingEasy has the best customer service and anytime I have a question or issue they are supremely quick at resolving my problem. I also appreciate that they really listen to what their customers are asking for. I requested a tweak to their packing slip format and later saw they had instituted the change in format to exactly what I had suggested. Very responsive sales and customer service team. They are adding UPS and Fed-ex shipping capabilities shortly and this will make them an easy way to ship, pack and track all orders from one source.

As a very small business (we have around 40 orders per month), this actually wasn't very useful for us. I initially got it because I was looking for a way to be able to print postage for first-class mail so that I could participate in package pickup by USPS and not have to take all my packages to the post office all the time (that's free as long as you have priority or express mail packages). This app advertised as being able to purchase first-class mail postage. I was able to get it for free, since we have less than 50 orders per month. However, when I downloaded it I found out that you have to pay extra if you want to be able to print postage for first class mail. So for me, when probably about half of my packages are priority or express, it didn't make sense to pay extra money to be able to print first class mail. I was able to find another solution that makes more sense for me. However, I could see how it could be more useful for a larger business that ships a lot more first class mail to make it worth it.

This app was very easy to install and I was able to begin using it right away. Their customer service is fantastic, and within 24 hours of installation I received a phone call to help get me set up. I can't recommend it enough!

This app has saved us SO much time. We ship using USPS Priority Mail and the integration between our Shopify store & ShippingEasy is so great. ShippingEasy pulls each order and the product weight directly from our site. Now we can generate & print shipping labels with just a few clicks.

I found the interface at ShippingEasy a little bit difficult to use at first. A customer service rep called me after they noticed I'd signed up but wasn't using the service. She was so helpful, showed me how everything worked, and I love ShippingEasy now. Great customer service.

ShippingEasy has by far the best customers of any app. SE support staff is easy to reach, responsive and knowledgeable. he Shipping Easy app easily integrates orders with our Shopify store, allows us to group orders by type, ship domestically and international using USPS, save shipping preferences and much more.

I had been using the cut-paste method with USPS...and then our company was suddenly on The Today Show and the orders came flooding in. I looked at one other shipping app and it was a pain to set up. Shipping Easy was quick and easy to set up and we were able to get those boxes out the door! If your shipping volume is picking up, I totally recommend this app. I can't imagine business now without it. The support is excellent and the app works well. Don't hesitate to purchase.