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Brittany N. at Shipping Easy rocks! Their customer service is an A+. Don't worry if you have any problems getting started. They are super friendly and will help you. I used a theme for Shopify and their customer service was horrible. To the contrary, Shipping Easy is rock solid. You will be very satisfied. Fast, easy, professional, and helpful. I went from very frustrated to completely satisfied.
Shipping easy has been an invaluable asset to my business so far. While I am only shipping a few items a week, it still is my preferred way to ship. I just had an issue with one of my endicia accounts. Shipping easy was very quick to address the problem, Melody and I exchanged a few emails, and in no item the issue was resolved. Customer support like this is rare this day in time. I'm very glad to see their value to the customer and couldn't have asked for a more prompt and professional support. I'm a happy Shipping easy customer and plan to stay with them for a long time to come.
Robert Breeden
Absolutely the best and easiest shipping app on Shopify. It does exactly what I need it to do. Makes printing labels and packing slips an extremely easy process. Highly recommended.
Best shipping app there is! Went from entering hundreds of addresses manually to using this app and it has made business run so much smoother. I had an issue with creating a label for an international customer and an account manager responded to my email immediately and took care of the issue before I even stepped into my office the next morning. I am very pleased with the customer service and recommend this app to anyone! Thanks Shipping Easy!
Even just with their free trial, customer service was fast and top-notch! Rachael was able to troubleshoot my issue and resolve it quickly. Thank you shipping easy!
We have tried so many shipping programs and finally found one that works! Easy to use, fantastic customer service and best of all, THE best mailing pricing around! Wish we could have found them sooner.
I'm not usually one to leave raving reviews, but I have to give it to the team at shipping easy. The customers for service is out of this world, Samantha helped me with every little question I had and it didn't matter that I'm a small company using their free service.
Speaking of their service, it's exceptional. I can effortlessly import my orders from Shopify and print them out within minutes with no copying of data. If you spend a few minutes setting everything up on their site, it becomes painless to print out shipping labels and invoices. I can't recommend them enough!
Justin
Www.Apexathleticapparel.Com
Here's the most important thing to know about ShippingEasy - they really care about service. There are lots of ways to ship online, including many great options like ShippingEasy - but they are easily the most proactive app/company I ever could have imagined.
I like to save money, so I've always used free shipping systems through PayPal and USPS. They were getting tedious so I decided to check out ShippingEasy. I punched through 300 orders in one night - and most incredibly, when I had a problem uploading a CSV, they CALLED ME! They saw the problem on their end and called me with a suggestion to fix it.
Here's how impressed I was with that level of service. It's the last Friday to get Christmas orders out and I wanted to take the time to write this review so fellow Shopify store owners could hear the difference in service at ShippingEasy.
We LOVE Shipping Easy! Moving from stamps.com to Shipping Easy is one of the best decisions we've made in 2014. Their user interface is super easy to learn and their support is responsive and informative. Great product!
So far so good. We switched to ShippingEasy after working with a low-cost budget label creating software but they were incredibly analog and took way too long to create, sync, and print labels with Shopify. ShippingEasy has allowed us to cut our fulfillment time by over half. The features I particularly like are the automation of label creation based on rules, and InstantLabel which will automatically print the labels. This has allowed us to go from creating each label one-by-one, copying tracking over to Shopify, and printing and packing with our old system (~1.5 hrs a day before being able to pack), to now coming in each day and having all the labels automatically created, printed, synced, and ready to ship.
There are still some things that need to be addressed (like some orders not being synced automatically...I've been waiting on a fix for this one for the last 3 months) but overall, I really don't have much to complain about.