Shippit | Shipping & Delivery

This simply gives a small online reatailer access to shipping providers and rates they would never be able to get otherwise. Very easy to use and integrate and the support is very good as well.

Having Shippit is like having an extra customer service team! They are always on hand to help with any queries and the whole platform gives us plenty of delivery options which we can take advantage off.

CONSTANT ISSUES! - They also do not work weekends for help and support so you are stuck all weekend not being able to get orders out for the week! FRUSTRATED

Fantastic app. Makes printing and sending so easy. Would be handy if localised couriers were listed in dropdown menu for options.

We have been using the Shippit app for over 12 months and are very happy with it's seamless integration with our Shopify store. Highly recommend!

We use Shippit and have done so for the last 4 years, The service just gets better and better and I like how they are always evolving with new technology. The customer service chat is always helpful too.

I love the app as being a small business it does help me fulfil and ship stuff on the move. It becomes easy for our warehouse person to pack and be ready for it to be picked up.

Shipit is a terrible app and has garbage customer support! My store is based in Australia, and I have had nothing but issues setting up shippit with my Shopify store. shippit rates are not accurate if you have products that are outside the Satchels sizes they provide by Fastway, & couriers please you will have big issues with your shipping check out page.

also, there is no way to bulk upload your product dimensions to get accurate shipping rates for large bulky items.

there is absolutely no email customer support, I will be going to me credit card provider and requesting chrage backs for my subscription fees

Use Easy ship and sendle

User friendly app that has helped us ship out our products more efficiently. The downside is that that the carriers can often miscalculate the weight of our parcels and overcharge us. Unfortunately the Shippit support team have not been able to assist in resolving these issues despite lodging numerous dispute forms and countless back and forth emails. The process has been tedious and it has been almost two months without any resolution in sight. Subsequently, we have ended up overpaying on many parcels that we were not meant to, resulting in much higher rates. We would appreciate some productive assistance in having our disputes resolved in a timely manner.

I used to be subscribed to Shippit and was quite happy with their service. But now I have moved countries and I had to cancel my previous account and reopen a new one due to my email stopped working. Since then, I have used them twice as I go, and so far they have completely lost one of my parcels and the other one is getting delayed for pick up. Their customer service is quite inefficient as they only allow chat and keep changing the person who looks after you plus they have to liaise with the courier companies and always take a long time to get back to you if there are any issues with your deliveries. At the moment very frustrated with their service unfortunately.