レビュー (124)

総合評価
3.4
評価レベルごとの件数
  • 評価の60%は5つ星です
  • 評価の10%は4つ星です
  • 評価の5%は3つ星です
  • 評価の4%は2つ星です
  • 評価の22%は1つ星です
2018年11月15日

We moved to Shippit from an in-house system that integrated with Australia Post via a CSV upload which was hard coded and inflexible. Shippit 's downgrader will save us a substational amount in shipping costs this year and we have so much more control and visibility over orders.

We like the simple interface with just a few tabs that are easy to understand and come to grips with quickly when there are hundreds of orders in the system all at different stages. Our customers also receive very high-quality information and in a timely manner.

We would highly recommend it!

Walnut Melbourne
オーストラリア
アプリの使用期間:5ヶ月
2020年3月17日

We initially added shippit to our process to streamline shipping, this has been extremely helpful. They take our advise on board and keep making changes. Look forward to there being more couriers available as there are only a few right now, but I imagine they're working on improving this. Highly recommend

Patchwork with Busyfingers
オーストラリア
アプリの使用期間:5ヶ月
Shippitが返信しました 2020年3月17日

Thank you for your review. We appreciate the feedback and are glad that our platform is helping your business streamline the shipping process. We're proud of our range of couriers and our ability to offer multiple delivery speeds (On-Demand, Same Day, Standard, Express, and International), but we definitely agree that more is better and are working to add more couriers to our platform! Thanks again. Have a great day.

編集日:2018年11月14日

Shippit is a simple to use app which streamlines and simplifies the fulfilment process. Good selection of couriers available at competitive rates. Being the customer service for our customers about their shipping saves us time/manpower.

Keepiece Co
オーストラリア
アプリの使用期間:5ヶ月
編集日:2018年11月14日

I use this app easy to use, full sync from ur wesbite and can use on mobile...
Make the job alot easier... going support is great!!!
Awesome and happy customer :)

Nutz About U!
オーストラリア
アプリの使用期間:5ヶ月
2018年11月16日

We are using Shippit for all our deliveries from the beginning. It has been an economical and convenient option for our business as we have heavyweight products. So far we do not have any issue with apps and delivery companies. Additionally, they provide excellent service, for us, Dion has been a great help. I would highly recommend Shippit to others who want to cut the cost in shipping.

Fansee Australia
オーストラリア
アプリの使用期間:5ヶ月
2023年3月8日

Used to be good - has many issues now - Orders dont sync, products dont sync, When you recreate or import orders that doesnt work, now labels have stop generating when you select multiple orders, try generating labels one by one then all labels dont get generated and some throw error!

Help and support slow and not not intutive.

Baréskin Singapore
シンガポール
アプリの使用期間:2年以上
Shippitが返信しました 2023年7月10日

Hi Bareskin team,
We're extremely sorry to hear that you've been having syncing issues. We'd love to help find a solution. Please email us at support@shippit.com, and one of our staff will be able to assist you directly.

Warm regards, Sophie
Shippit

2022年7月13日

I previously gave them a 5 stars from 4 years ago. Last two years customer service has been really really really poor. Seems they try to delay rather then resolve. No longer recommend

Peach The Label
オーストラリア
アプリの使用期間:2年以上
Shippitが返信しました 2022年11月3日

Hi Peach The Label,

I’m so sorry to hear you’ve had a poor experience with us. We are trying very hard to ensure that all our customers are happy but we don’t always get it right. To help us understand how we can do better and make it right please, we'd appreciate it greatly if you email your Merchant ID and contact details to hello@shippit.com.

Kindest regards
Sophie
Shippit

編集日:2018年11月20日

Shippit makes it easy to integrate Shopify sales with their shipping platform. All of the names, addresses and order details tranfser across to Shippit automatically and you can select from the best courier options [based on time and price]. There were a few issues to be ironed out early [mainly my lack of user knowledge] but now it's fairly smooth sailing. It definitely allows a fairly set and forget system, where you can simply print the labels and off they go.

Rudie Nudie Designs
オーストラリア
アプリの使用期間:5年以上
2020年8月16日

Worst app ever , takes ages to get any support and even longer for the package to get picked up, (if it gets picked up)Please beware of this one if you dont have people wanting there items promptly this is the app for you. oh did i mention the customer service was slow or even none existent?

Trader Trove
オーストラリア
アプリの使用期間:2年以上
Shippitが返信しました 2020年8月16日

Hey Trader Trove, we're really sorry to hear about your experience, we know it's frustrating when this happens. Shippit is shipping software that connects you to the courier - we're not actually a courier service. As you know, couriers have been incredibly pressured with the increase in deliveries since the start of coronavirus.

Shippit offers in-house support for deliveries booked on our accounts, unfortunately if the delivery was booked with one of your own accounts, we can't access that data for you. Would you mind letting us know which courier it was that didn't pickup your delivery or provide the tracking number so we can look into?

2020年3月11日

Since switching to Shippit from Sendle we couldn't be happier. Customer service is prompt and they solve things quickly.

The Diabetes Kitchen
オーストラリア
アプリの使用期間:4ヶ月
Shippitが返信しました 2020年3月12日

Thanks for the review Diabetes Kitchen! We're working hard. 💪