レビュー (536)

総合評価
4
評価レベルごとの件数
  • 評価の76%は5つ星です
  • 評価の5%は4つ星です
  • 評価の3%は3つ星です
  • 評価の3%は2つ星です
  • 評価の13%は1つ星です
2023年10月10日

I have been using Shippo for a couple of months. Recently i had to provide return labels for my customers which i purchased through Shippo. When the customers used the return labels, UPS still charged me for freighter because they stated that they had no record of Shippo pre purchased labels.

I have been following up with Shippo for weeks now with no resolve, Initially they tried to deflect and ...

Chikito
カナダ
アプリの使用期間:5ヶ月
Shippoが返信しました 2023年10月12日

Hello,

Thank you for sharing your feedback with Shippo and we're very sorry to hear about the billing issues you encountered with your UPS shipments.

I see that Kyle and ...

2023年11月12日

I have been a Shippo customer for about 8 months. At first, I was really impressed. I thought the customer support was excellent. The service was good and relatively easy to use. For me, the Live Chat feature was absolutely critical. Over the course of the past 5 months they have entirely dismantled the live chat. Now it's all email support. So for shipping issues, that just does not work at all. ...

Pandere Shoes
アメリカ合衆国
アプリの使用期間:4ヶ月
Shippoが返信しました 2023年11月14日

Hello,

Thank you for your review. We're sorry to hear you were unable to get in contact with our support team via live chat. We understand how important it is to quickly ...

2022年7月17日

i delete the app and after 3 week they take me money from my bank account ...... this is like someone stolen you !!!!

strano
ギリシャ
アプリの使用期間:3ヶ月
Shippoが返信しました 2022年7月26日

Hello,

Thank you for leaving this feedback about Shippo and we're very sorry to hear about the billing confusion you encountered.

We would love a chance to speak with you ...

2018年3月19日

Customer service sucks! If you have no issues with integration, then good on you. As soon as you have an issue, you'll realize how unorganized this company is. No one has actually given me a fix as to why suddenly my carrier settings aren't corresponding any more, and they clearly have no interest in getting back to their customers in a timely fashion.

Brew Innovations
カナダ
アプリの使用期間:3ヶ月
2021年4月2日

Shipping out packages with owners name, and not company name via UPS even went owner name is not included for customers. It's added anyways, making it look very unprofessional. Business name is extra. I almost choked looking at my full name as the sender, and not business.

Naturalistics
アメリカ合衆国
アプリの使用期間:2ヶ月
Shippoが返信しました 2021年4月28日

Hello,

Thank you for your feedback and bringing this issue to our attention. We sincerely apologize for any issue and are happy to help take a look at your settings to ensure ...

編集日:2018年12月19日

This app is useless and it charged me a hidden fee of $10 when I did not use it even once. I thought it would help me get cheaper rates for shipping but Shopify offers cheaper rates so I truly do not see any point in this app. Pretty sure all these 5 star reviews were paid for because it's purely useless. I would give it negative star reviews if I could. And I really wish I could get my $10 back ...

Lucid Living Co.
アメリカ合衆国
アプリの使用期間:2ヶ月
2022年5月26日

Rates "mysteriously" increase by $70-100 without explanation. Not well priced. I was planning on using it, but this seems sketch.

Nordic Ways
アメリカ合衆国
アプリの使用期間:約2ヶ月
Shippoが返信しました 2022年7月26日

Hello,

We're so sorry to hear you ran into trouble in Shippo with rates. Shippo's rates have remained the same, so I'm curious if anything was different about the shipments ...

2023年4月8日

App was easy to use but found that I was charged when I thought I was on Starter Plan and I haven't used the app for a while because they don't allow Royal Mail as a postal service. They won't allow a refund either. Not happy with this.

Force of Life
イギリス
アプリの使用期間:約1ヶ月
Shippoが返信しました 2023年4月21日

Hello,

We're sorry to hear you're unsatisfied with Shippo. This is never what we want for our customers.

Shippo plans are billed on a monthly cadence. If customers do not ...

2016年11月4日

Beware, no longer offers media mail shipping rates.

Michael Stokes Photography
アメリカ合衆国
アプリの使用期間:約1ヶ月
編集日:2020年4月11日

I was not able to print any label even after upgrade my account it give me error message that I have to contact costumer service which I did and one week later few emails were send and no respond

Market Sale
アメリカ合衆国
アプリの使用期間:約1ヶ月