レビュー (549)

総合評価
4.1
評価レベルごとの件数
  • 評価の76%は5つ星です
  • 評価の5%は4つ星です
  • 評価の3%は3つ星です
  • 評価の2%は2つ星です
  • 評価の13%は1つ星です
編集日:2016年3月15日

It seems like we live in a instant world nowadays. There's just no time and because of that pressure, we need answers quickly. Well, I found myself in that place the other day using Shippo. Being new to use Shippo, I had a question, but I was concerned as I thought, I will have to wait for sure for at least 24 hours before someone answers me. What should I do? I used the chat and to my surpirse, I got an answer within minutes. Then I had another question and again another answer. Each one of my questions were answered promptly which provided the needed help. I would definitely recommend Shippo. I have easily created labels and so much of the work is done for you which just makes our job easier. And regarding the pricing, again pleasantly surprised. A+ to Shippo. Thank you for your help.

Prestons Insect Farm
アメリカ合衆国
アプリの使用期間:6日
2021年7月7日

I have done price comparison on another app and USPS for over 20 + shipments. Most of the time the price is the same. Wish there really was a discount.

EmGe Naturals
アメリカ合衆国
アプリの使用期間:5ヶ月
2022年7月17日

i delete the app and after 3 week they take me money from my bank account ...... this is like someone stolen you !!!!

strano
ギリシャ
アプリの使用期間:3ヶ月
Shippoが返信しました 2022年7月26日

Hello,

Thank you for leaving this feedback about Shippo and we're very sorry to hear about the billing confusion you encountered.

We would love a chance to speak with you further about the charges you received so we can explain what happened, and investigate them further for you.

Please reach out to our Support Team M-F from 9 AM-5 PM via our live chat and phone options, or through email by emailing support@goshippo.com. To access all of these options, just log in to your Shippo account and click on the "Help" button.

Thank you,
Shippo Support

2016年6月5日

This app is a must have for anyone who ships. So simple to set up, literally no instructions required from install to printing labels. Effective, efficient, smooth, and affordable as it gets, I'd recommend this app to anyone who wants a simple shipping process with no B.S.

Visceralantagonism
アメリカ合衆国
アプリの使用期間:6日
2018年3月19日

Customer service sucks! If you have no issues with integration, then good on you. As soon as you have an issue, you'll realize how unorganized this company is. No one has actually given me a fix as to why suddenly my carrier settings aren't corresponding any more, and they clearly have no interest in getting back to their customers in a timely fashion.

Brew Innovations
カナダ
アプリの使用期間:3ヶ月
編集日:2017年7月2日

This is the second store that I've installed Shippo on. Easy to use, integrates perfectly. So budget-friendly if you're just looking for invoices and labels. I can't speak for all of the shipping options, but USPS fulfillment works perfectly.

The Foodnited States
アメリカ合衆国
アプリの使用期間:6日
2016年2月3日

Compared to Etsy integrated shipping and paypal shipping labels these guys do not offer Light Packet as an option. I use mostly Light and Small packet for all of my shipping needs so this is a big issue for me. Other than that pretty seemless integration and comparable prices to everywhere else I used for shipping service.
Not having Light packet for Canada Post.... a big, big issue for me.

Antidote Skin Care Company
カナダ
アプリの使用期間:5ヶ月
2014年6月28日

Great, if you're managing a single store. Managing multiple stores with this app doesn't work well at the moment (6-28-14)

manycases.com
アメリカ合衆国
アプリの使用期間:4ヶ月
2021年4月2日

Shipping out packages with owners name, and not company name via UPS even went owner name is not included for customers. It's added anyways, making it look very unprofessional. Business name is extra. I almost choked looking at my full name as the sender, and not business.

Naturalistics
アメリカ合衆国
アプリの使用期間:2ヶ月
Shippoが返信しました 2021年4月28日

Hello,

Thank you for your feedback and bringing this issue to our attention. We sincerely apologize for any issue and are happy to help take a look at your settings to ensure everything looks correct. We can also work with our partner, UPS, to make any changes needed to your account to ensure your name is not reflected.

With that said, we are unable to locate contact information for you in our system.

Will you send us a message at support@goshippo.com and let us know your login e-mail used for your Shippo account? That will help us get to the bottom of the issue as soon as possible.

編集日:2018年12月19日

This app is useless and it charged me a hidden fee of $10 when I did not use it even once. I thought it would help me get cheaper rates for shipping but Shopify offers cheaper rates so I truly do not see any point in this app. Pretty sure all these 5 star reviews were paid for because it's purely useless. I would give it negative star reviews if I could. And I really wish I could get my $10 back since I did not even use this app. NOT ONCE. Hidden fees also tell me this app is full of scams. Hopefully I can uninstall it properly so I don't get charged again.

Dear Shopify Admin, please take this app off the market because I just looked at the other 1 star reviews and I am now terrified that more money will be taken from my account.

Lucid Living Co.
アメリカ合衆国
アプリの使用期間:2ヶ月