レビュー (536)

総合評価
4
評価レベルごとの件数
  • 評価の76%は5つ星です
  • 評価の5%は4つ星です
  • 評価の3%は3つ星です
  • 評価の3%は2つ星です
  • 評価の13%は1つ星です
2017年10月24日

Had a little issue setting up my account but Amanda was there to help. These guys are great and fast! Thank you very much, you just earned yourself a lifetime customer.

Storepilot
アメリカ合衆国
アプリの使用期間:11日
2020年5月21日

I was hesitant to use another shipping app due to charges I'd experienced in the past, with other apps, that outweighed the convenience. Shippo's pricing structure is so fair and clearly designed to help growing businesses achieve efficiencies right from the start. I am able to use Shippo with two different stores on two different platforms. It's absolutely seamless! Thanks!

Aerobilia
アメリカ合衆国
アプリの使用期間:11日
2017年9月18日

Great job! Makes shipping real easy!

Shopcluizel
アメリカ合衆国
アプリの使用期間:10日
2020年2月14日

Such a useless app with bad customer support. They could not verify my account. i want to PAY them and they think i will do fraud with them. thats what they said "Unfortunately, due to high cases of fraud in the ecommerce industry, we cannot send another link."

Paint with Diamonds
パキスタン
アプリの使用期間:10日
Shippoが返信しました 2020年2月14日

Hey Ismail,

I’m really sorry you weren’t able to use Shippo. We did send over 2 links to verify your account - this is purely for security and to protect our customers. Unfortunately, we weren’t able to verify your account therefore unable to unblock you. Again, we’re sorry for the inconvenience here but we truly care about making sure our customer’s accounts are safe.

Thanks,
Shippo Support

2016年8月29日

Shippo works great for my store. It is easy to use and saves me a lot of time and money.

Kerstins Nature Products
アメリカ合衆国
アプリの使用期間:9日
2016年9月20日

So far this app has been great.

Plush Paradise
アメリカ合衆国
アプリの使用期間:8日
2018年8月29日

Perfect and seamless integration. We're very happy to be able to use our own shipping carriers with our shipments now. There were glitches with Shopify's system and Shippo is directly in control, which we like.

Fretzeppelin
アメリカ合衆国
アプリの使用期間:7日
2016年8月13日

Please be careful - they require that you send a copy of your photo id and credit card before you can set up an account. They claim it is secure but this can not be done via email - emails can be forwarded and/or hacked. They claim everyone is doing it, so don't jump off that bridge.

No merchant I have EVER dealt with online has ever requested this and I have had an online store for over 8 years using multiple vendors for different functions - even dropshippers. I have also worked for top credit card companies/processors and would advice any cardholder to run from this tactic.

PLEASE BE CAREFUL.

Ifitwags
アメリカ合衆国
アプリの使用期間:6日
2022年3月21日

Customer service is fairly non existent. They just don't reply. Have been trying to get this working for a week and frustrated at lack of support and responses.

Lumiere Equestrian
オーストラリア
アプリの使用期間:6日
Shippoが返信しました 2022年5月10日

Hello,

Thank you for leaving this feedback and we're so sorry to hear you were running into trouble in Shippo. We also apologize for the delays you ran into. We strive to get back to all of our customers in a timely manner and we're very sorry for the delay you experienced over the weekend.

Looking over your correspondence with Scott and Alex, it does appear they offered a solution and this issue is now fixed.

We're delighted we could resolve this issue for you.

In the future, you can reach our Support Team M-F from 9AM-5PM via our live chat and phone options. You can access these by logging into your Shippo account and clicking on the "Help" button. We do not offer live support on the weekends but have a weekend team who is ready and available to assist through email.

Thank you,
Shippo Support

2020年7月20日

This app says it provides rates for UK customers but it doesn't. It's misleading after spending so much time trying solve the issue it turns out that they don't have parcelforce or any UK negotiated rates

Beoffcut
イギリス
アプリの使用期間:6日