리뷰 (552)

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2023년 12월 14일

ive been with shippo since 2019, and as of today.. im tired of paying money to a company, when in return i have to fix the problems their software creates... whats the point.. ending the service

Just A Sip Shop
미국
앱 사용 기간 거의 4년
답글 Shippo개 2023년 12월 15일

Hello,

Thank you for your feedback. We're sorry to hear you're having trouble with Shippo!

We were able to locate your account by your review name and have since reached out via email. We want to ensure you are taken care of and would be happy to further assist you!

Thank you,

Shippo Support

2023년 11월 29일

Tool is very nice to use. But cost wise, long distance location, we see high priced. It would be good if we get reduced cost for less than 1 lb shipping.

MyBow
미국
앱 사용 기간 2개월
답글 Shippo개 2023년 11월 30일

Hello,

Thank you for your review. USPS recently merged the "First Class Package" and "Parcel Select Ground" services and renamed them "Ground Advantage". Please note that we offer discounted USPS Ground Advantage rates, which would be the least expensive service available for packages weighing less than 1 lb.

If you ever need support in the future, please reach out to us at support@shippo.com. We'd be happy to help!

Thanks,
Shippo Support

2024년 2월 6일

Realized that Shippo was no cheaper than my Shopify Plan and discontinued usage. I thought I had downgraded my plan but then I was charged nearly 400 dollars for their "premium plan," which is literally the same cost as shipping via Shopify shipping.

I've asked for a refund because I never once used the service, but have been ignored for 3 days now.

Wargame Portal
미국
앱 사용 기간 18일
답글 Shippo개 2024년 2월 8일

Hello,

Thank you for your review. We received your message and a member of our support team responded on Tuesday, 2/6/2024, confirming that a refund has been issued for the Pro Plan yearly subscription fee. If you have any questions or need further support, please reach out to us at support@shippo.com. We'd be happy to assist!

Thank you,
Shippo Support

2024년 2월 7일

Makes posting easier and costs lower.

Oh Pablo Vintage
오스트레일리아
앱 사용 기간 10개월
답글 Shippo개 2024년 2월 8일

Hello,

Thank you for your review! We're glad to hear you're enjoying Shippo. If you ever need support in the future, please reach out to us at support@shippo.com. We'd be happy to help!

Thank you,
Shippo Support

2024년 2월 4일

Grand rates and easy to navigate!

Olympia Vintage Collective
미국
앱 사용 기간 5개월
답글 Shippo개 2024년 2월 6일

Hello,

Thank you for your review! We're glad to hear you're enjoying Shippo. If you ever need support in the future, please reach out to us at support@shippo.com. We'd be happy to help!

Thank you,
Shippo Support

2024년 1월 1일

A very user-friendly app!

THE TRENDING TREE
미국
앱 사용 기간 20일
답글 Shippo개 2024년 1월 4일

Hello,

Thank you for your review! If you ever need support in the future, please reach out to us at support@shippo.com. We'd be happy to help!

Thank you,
Shippo Support

2015년 6월 2일에 편집됨

I co-run a small hot sauce company, but also work a full time job so time is often a precious commodity. Shippo is absolutely the most essential app we have. It streamlines the shipping process to an amazing degree and is a wonderful timesaver.

Shippo integrates seamlessly with the Shopify store, meaning it only takes a few clicks to import all of the most recent orders and generate USPS pre-paid shipping labels. It saves me all of the hassle of going to the post office, the pain of manually entering shipping information, and it even saves me a decent percentage because the USPS prices through shippo are lower than what I am eligible for myself. All in all, and wonderful app.

For folks that run outside funding events, such as Kickstarter campaigns, this app is also wonderfully useful. The batch import function allows you to upload a spreadsheet containing all of your customers then generate shipping labels for everyone in that spreadsheet with one click of a button. It helped make Kickstarter order fulfillment much less painful.

All in all, 5/5 stars!

Dr. Stadnyk's Hot Sauce
미국
앱 사용 기간 거의 10년
2020년 10월 8일

Shippo is easy to use, with a clear interface that lets me do bulk shipping quickly. I also like the ability to import files with order info--really useful for club shipments where the product goes out monthly but are billed quarterly. One small but useful feature is that Shippo ties back into my Shopify account and automatically marks shipped orders as fulfilled. For my shipping volume, five cents is an incredible bargain. The only thing I'd like to see is an option to buy carbon offsets. Thanks for a terrific product that makes running my business that much easier!

Huckleberry Knits
미국
앱 사용 기간 9년 초과
2018년 10월 12일

Been using Shippo for several years and have never had an issue. Just had to contact support this week with a small problem. Support responded immediately and the fix was simple. We were back on track and shipping right away with no down time. Thank you so much for your great customer service! Having an app is one thing, but providing great tech support is outstanding and means a lot to us as a small business having to do everything on our own. Thank you Shippo!

Graphic Spaces
미국
앱 사용 기간 9년 초과
2016년 11월 30일에 편집됨

Update: Still working great for us in Fall of 2016!

We just started using Shippo and have been extremely impressed! Not only is it saving us a bunch of time (no longer have to manually enter information for every shipment into USPS, then mark orders fulfilled, copy tracking info, etc.) the rates seem to be even cheaper. We had one small issue, and received a near instant response from the developer. Definitely recommend!

Dash Bitters
미국
앱 사용 기간 9년 초과