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I have been using this company since I launched my store; and have seen them go thru some serious changes. Some for the better, some for the worse. Shopify Advanced plan gives better rates and ALSO offers insurance now; so ifso facto its either or. If I am at home I use them to print orders as shopify's are very specific to the printer you set up. I am filing a USPS claim for the items I sent out ...
Too easy to print the wrong label. Ask me how I know. Interface is awkward. Takes time to sync. Defaults to old dates. Doesn't present all shipping options (such as cubic).
Hello,
We're so sorry to hear you ran into trouble in Shippo. We appreciate your feedback as it does help us understand where our customers need to see improvements and use ...
International shipping labels doesn't work, been going back and forth for several days, only email response 24 hour wait and still no resolution, then wait another 24 hours for the next response and so on. They have no sense of urgency that international orders are being delayed by them. No online chat or phone support available poor response time.
Hi there,
Thank you for leaving this feedback. We are here to help in any way we can and apologize for the back and forth. We want to make sure you are taken care of and able ...
I have been using this app for several years and it appears that with each UI upgrade, something stops working and it never gets fixed. With latest upgrade, too much has broken and it is not longer usable - Shopify fulfillment sync does not work, order splitting does not work, Customs declarations do not import the correct information from Shopify products and it can no longer be edited, and ...
Hi there!
I am very sorry to hear about your experience with Shippo and our team. We strive to build a product that helps our customers get their shipments to their buyers ...
Works sometimes but can be spotty, professional discounted rates are not always applied even though I'm logged in.
I Had issues linking my UPS account from day one and customer service reps i talked to were of no help (but I figured out why once I switched to another service, explanation below).
The straw that broke the camel's back was when DHL rates just stopped working yesterday, and I kept ...
THEY STOLEN MY MONEY, IM NOT USING THIS APP FOR AROUND 1 YEAR AND TODAY THEY STOLEN ME BY PAYPAL $600 I DONT WHY
KEEP AWAY!!!
My Amazon - Shippo connection stopped working Thursday Nov 4 2022 I have called, chatted and emailed customer support more times than I can count. I hope that shippo will fix the issue so I can revise the shippo review as well.
Hi there!
We are so sorry to hear that there have been issues with your Amazon connection to Shippo. We do see that all of your Shopify orders are coming in as expected.
We ...
Love Shippo!!!! This is the best shipping platform I have used. No hidden cost, no monthly fee, easy to use and you save so much money. Highly recommended!!!!
When it works, it works GREAT. However, the lack of USPS Media Mail support is really a bummer. I don't care if it is discounted or not, that method should still be offered as we use it quite frequently to ship books.
Secondly, there are some issues with Shopify and Shippo syncing IF a customer changes address information after placing an order. Shippo keeps the old info so you can incorrectly ...
I wish I had transitioned over to Shippo a year ago; the ease-of-use interface coupled by the savings I have already experienced in regards to postage makes this app a total win-win situation for my company. . .five more stars for customer service, as well. A++++++