리뷰 (536)

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2017년 10월 24일

Had a little issue setting up my account but Amanda was there to help. These guys are great and fast! Thank you very much, you just earned yourself a lifetime customer.

Storepilot
미국
앱 사용 기간 11일
2020년 5월 21일

I was hesitant to use another shipping app due to charges I'd experienced in the past, with other apps, that outweighed the convenience. Shippo's pricing structure is so fair and clearly designed to help growing businesses achieve efficiencies right from the start. I am able to use Shippo with two different stores on two different platforms. It's absolutely seamless! Thanks!

Aerobilia
미국
앱 사용 기간 11일
2017년 9월 18일

Great job! Makes shipping real easy!

Shopcluizel
미국
앱 사용 기간 10일
2020년 2월 14일

Such a useless app with bad customer support. They could not verify my account. i want to PAY them and they think i will do fraud with them. thats what they said "Unfortunately, due to high cases of fraud in the ecommerce industry, we cannot send another link."

Paint with Diamonds
파키스탄
앱 사용 기간 10일
답글 Shippo개 2020년 2월 14일

Hey Ismail,

I’m really sorry you weren’t able to use Shippo. We did send over 2 links to verify your account - this is purely for security and to protect our customers. Unfortunately, we weren’t able to verify your account therefore unable to unblock you. Again, we’re sorry for the inconvenience here but we truly care about making sure our customer’s accounts are safe.

Thanks,
Shippo Support

2016년 8월 29일

Shippo works great for my store. It is easy to use and saves me a lot of time and money.

Kerstins Nature Products
미국
앱 사용 기간 9일
2016년 9월 20일

So far this app has been great.

Plush Paradise
미국
앱 사용 기간 8일
2018년 8월 29일

Perfect and seamless integration. We're very happy to be able to use our own shipping carriers with our shipments now. There were glitches with Shopify's system and Shippo is directly in control, which we like.

Fretzeppelin
미국
앱 사용 기간 7일
2016년 8월 13일

Please be careful - they require that you send a copy of your photo id and credit card before you can set up an account. They claim it is secure but this can not be done via email - emails can be forwarded and/or hacked. They claim everyone is doing it, so don't jump off that bridge.

No merchant I have EVER dealt with online has ever requested this and I have had an online store for over 8 years using multiple vendors for different functions - even dropshippers. I have also worked for top credit card companies/processors and would advice any cardholder to run from this tactic.

PLEASE BE CAREFUL.

Ifitwags
미국
앱 사용 기간 6일
2022년 3월 21일

Customer service is fairly non existent. They just don't reply. Have been trying to get this working for a week and frustrated at lack of support and responses.

Lumiere Equestrian
오스트레일리아
앱 사용 기간 6일
답글 Shippo개 2022년 5월 10일

Hello,

Thank you for leaving this feedback and we're so sorry to hear you were running into trouble in Shippo. We also apologize for the delays you ran into. We strive to get back to all of our customers in a timely manner and we're very sorry for the delay you experienced over the weekend.

Looking over your correspondence with Scott and Alex, it does appear they offered a solution and this issue is now fixed.

We're delighted we could resolve this issue for you.

In the future, you can reach our Support Team M-F from 9AM-5PM via our live chat and phone options. You can access these by logging into your Shippo account and clicking on the "Help" button. We do not offer live support on the weekends but have a weekend team who is ready and available to assist through email.

Thank you,
Shippo Support

2020년 7월 20일

This app says it provides rates for UK customers but it doesn't. It's misleading after spending so much time trying solve the issue it turns out that they don't have parcelforce or any UK negotiated rates

Beoffcut
영국
앱 사용 기간 6일