Shippo ‑ Simplified Shipping

Truly one of the worst apps out there.
If you never need to get ahold of support, never have any orders change, nothing more complex than ship one package. this is a great app.
If you do anything more than what a second grader could accomplish, this app is terrible.
It does not sync, it wont update, order statuses will not flow through, you cant change anything, you are unable to manually update orders, oh and if you want to connect to 'support', you can wait for a year, OR attempt to work with their horrible AI chatbot.

We used Shippo for years and paid extra for their shipping insurance, expecting support if a package was ever lost. Unfortunately, when we finally needed to file a claim, the process became nearly impossible. They required things like a police report for a lost package, which makes no sense in many situations and feels designed to discourage claims rather than help customers.

In our experience, the insurance felt almost useless because of how difficult they made the claim process. If a company sells insurance, customers should be able to reasonably use it when something goes wrong.

On top of that, after removing the Shippo app from our Shopify store, we were still charged $29/month for two additional months. That was very frustrating and disappointing.

The main reason we originally stayed with Shippo was for UPS Ground Saver rates, but Shopify now offers similar shipping options directly, so there is no longer a reason for us to continue using the platform.

Based on our experience, I would not recommend Shippo. The insurance claim process was extremely difficult, and the continued billing after uninstalling the app made the experience even worse.

Honestly Shippo is one of the easiest and most dependable parts of running my business. I do wish they'd bring back the humans i used to be able to talk to though.

Much better prices than any other shipping app I've tried. Seamless experience merging with Shopify.

I love that it handles shipping labels for packages sent all over the world, super convenient.

I Love Shippo. great app for shipping. And they are affordable and let you know if an address is high risk.

Easy to use along with great savings.

I have been with Shippo since 2018, and it has been the best company for my business shipping needs. Their platform is easy to use, and the prices always beat out USPS.

Shippo has made a very rough transition as smooth as possible. We had to migrate from one platform to another for our website. In seconds, after installing Shippo on our new site, all of our orders showed up on the Shippo dashboard and continue to populate seamlessly. I highly recommend this company. Ship,ship, hurray for Shippo!

I find Shippo easy to use. We ship anywhere from a couple to 50 packages a day from our own store and Amazon. Both sync up well, and we get great rates whether we're shipping a couple of lip balms or 50 lbs of product to a wholesale account.