Avaliações (547)

Avaliação geral
4,1
Pontuação por nível de classificação
  • 77% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 12% das classificações são de 1 estrelas
8 de agosto de 2016

Very easy to set up, and use. Has option for 4x6 labels which is a must if you ship a lot.

Pnwvintage
Estados Unidos
6 months usando a aplicação
22 de setembro de 2020

Saves us time and money. And the few time something goes wrong, customer support has been able to fix it every time within a couple of hours.

Sprigbox
Estados Unidos
6 months usando a aplicação
Editado a 7 de novembro de 2022

SHIPPO! PLEASE - stop making changes. Everything was going great, then BAM, no longer great. When I select orders in the shopify system (let's say 50 orders) those 50 orders no longer show up in shippo. They now have 3-4 random orders added to my new search term. Leaving so much room for error. What was once an easy quick part of our workflow now no longer works like it used to. Bummer.

Gigi and Max
Estados Unidos
Almost 7 years usando a aplicação
17 de setembro de 2014

UPDATE:
If you use this app to ship internationally, make sure to check the rates on the actual shipping company's website. I had over $41 in fees from UPS that were not disclosed, alluded to, or even mentioned when given my quotes from Shippo. I suggested that they at least put a link to these additional fees, as I could have selected USPS for $6 more through the Shippo portal and not been charged $41 by UPS. Just do your own homework about international fees first - as there are some that are hard to find (UPS's own calculator didn't have some of them, nor a link to their brokerage fees).

ORIGINAL:
This app is easy to use and I love not having to search rates and type in destination information! I did compare pricing for my first couple of shipments and Shippo's rates were either lower than the rates I get for my existing corporate accounts for FedEx and USPS and in just a couple of instances (usually for packages under one pound) the same. So now I don't look anymore since I know I'm getting a better deal using Shippo and it's so easy.

HummingbirdHQ.com
Estados Unidos
Over 9 years usando a aplicação
23 de setembro de 2015

I had a few glitches getting Shippo to work with Canada Post, but that got straightened out in no time. Now I'm printing labels faster and cheaper than if I were to go to the post office.
Shippo really shines when it comes to customer support. They'll answer any question professionally and on time.

I also tried other shipping label apps, but the Shippo dashboard is by far the most intuitive.

Funky Moose Records
Canadá
5 months usando a aplicação
Editado a 29 de janeiro de 2019

Super easy to use and it just plain works. Customer support via email is very responsive. You can easily add your own shipping carrier account numbers if you have them. By default you can use the Shippo rates which are very good for small business. A+

Vero Frescobol
Estados Unidos
5 months usando a aplicação
17 de maio de 2016

Great app! enough said! It is really easy to use, support is amazing and reliable, I don't think I would switch anytime soon

Azucar Maria
Canadá
5 months usando a aplicação
11 de março de 2014

Very happy so far and the customer support is great!

Twister Sister Training Videos
Estados Unidos
5 months usando a aplicação
13 de fevereiro de 2022

Better off going with Shipstation. Took a while to get all of our accounts setup (Fedex, UPS, USPS, etc). Worked fine for a bit, but then it stopped syncing our orders started receiving error messages. Their support was dumbfounded for several weeks and kept telling me that they had escalated the issue. After waiting for over a month to see a resolution, I finally uninstalled the program and have went to shipstation. Have not had an issue with them. In fact they offer more shipping options that Shippo did not, which saves me more money in the long run. Shippo . . . I hope you guys can figure out some better IT support. A small medium business cannot operate if your shipping software does not work for over a month.

UXO Supplements
Estados Unidos
Over 5 years usando a aplicação
Questão respondida por Shippo 14 de fevereiro de 2022

Hello,

Thank you for leaving this feedback and we're very sorry to hear your issue is not resolved. We see you're working with one of our Team Leads, Jazmine, and she has been working with our engineers to find the root cause of this issue. Unfortunately, troubleshooting can take time as we do need additional information from customers when follow-up questions arise. That said, we absolutely understand needing your orders to import and this is a high priority for us. We will continue to work with our engineering team and Jazmine will reach out to you with any new updates. We hope we can win you back when this is completely resolved.

Thank you,
Shippo Support

7 de novembro de 2016

Great app, helps us with shipping labels and return labels.

Designer Handbags Outlet
Estados Unidos
5 months usando a aplicação