Avaliação geral
4,1
Pontuação por nível de classificação
  • 76% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 3% das classificações são de 2 estrelas
  • 12% das classificações são de 1 estrelas
1 de setembro de 2016

pretty good apart from it costs more than other 3rd party senders

Pukkamate
Reino Unido
About 1 year usando a aplicação
2 de outubro de 2017

Great fast customer service and help.

Wakesurf Edge
Estados Unidos
About 1 year usando a aplicação
Editado a 22 de junho de 2015

Good shipping app. Been using it since I started my website. For now I only use USPS but other options are there if I need them. UPDATE: The Support team has helped me figure out what was going on with the pricing on my end. Thanks Shippo.

21shirtsformen
Estados Unidos
About 1 year usando a aplicação
17 de janeiro de 2018

Easier to just print from Shopify of your selling platforms than using Shippo. Not a bad service, and only $0.05 extra charged on per label but over all I do not use it anymore, good to keep installed as a back up though should you have need for it.

https://www.ArtisanBound.com

Artisan Bound Llc
Estados Unidos
About 1 year usando a aplicação
24 de março de 2016

So great! We've been paying pitney bowes $15.99 a month to get us WORSE deals on labels. With shippo there's no monthly fees and packages get there faster for cheaper. So happy I tried this out.

Americanadorn
Estados Unidos
16 days usando a aplicação
19 de dezembro de 2015

Very helpful! We are enjoying this one - has definitely increased productivity.

Seed Sack
Estados Unidos
15 days usando a aplicação
18 de agosto de 2015

Wow!! what a friendly and exxxcellent service!

Elohai Plus Size Boutique
Estados Unidos
15 days usando a aplicação
Editado a 4 de outubro de 2016

Amazingly quick and easy to setup and use. My only complaint is I can't add my logo to shipping labels. If that option were available this is a definite five star app.

www.SendaPenguin.com

Sendapenguin
Estados Unidos
11 months usando a aplicação
Editado a 24 de novembro de 2021

Good - Allow you to handle multiple orders at one time with mass updates to address, shipping details. Links to fedex account and handles paperless trade Bad- Syncing is out to lunch, sometimes orders sync back to shopify sometimes they don't. Usually end up needing to do this manually wasting time. "Use item weight" when trying to assign weight to packages it does not accurately pull the product weight causing label purchases to fail and manually having to update the shipment weight.
Order fulfillment status - Once it has been synced into shippo and you fulfill from shopify those fulfilled items are not synced back into Shippo so you are always needing to manually "Hide" orders that don't get the correct status. Fedex labels wastes a second page printing terms and conditions that are not needed. The biggest kicker here is the support team doesn't seem to have a grasp on what their own software does or doesn't do. Often times you are referred back to shopify for a Shippo issue or they ask repetitive unrelated questions to the issue. They want screenshots a lot of the time but then take days to actually get back to you. This app needs a lot of work, it probably functions OK if you are a low volume shipper or if you only use the discounted rates that shippo provides. If you need to link your own API accounts and expect reliable syncing this isn't the solution for you. Update 11-24 - Still junk - blames Amazon for pulling phone numbers into shippo that need to be edited manually to complete a shipment instead of taking accountability for their software. Now this week a very busy black friday pushes through an update that seems to create an issue where products are not loaded into the customs form again creating more manual work to add them to the customs form in order to purchase a label. I highly recommend that you find a different solution than Shippo - Especially if you are using integrations with Fedex or shipping internationally.

Hot Rod fuel hose by One Guy Garage
Canadá
7 months usando a aplicação
Questão respondida por Shippo 17 de maio de 2021

Hi Justin. Thank you for taking the time to provide us this valuable feedback. We strive to provide timely support and responses that help you troubleshoot any issue you are having. That said, we do need screenshots from the Shopify side in order to continue doing some troubleshooting on our end but I can see why that isn't the greatest experience and will make sure I get that feedback to our team. Our Product Support Manager will be reaching out asap to ensure any issue you are having is resolved

24 de junho de 2014

Great support team. Particular attention to details and very helpful. I really recommend their service.

Cal'Zineri
Espanha
14 days usando a aplicação