Shippo
The end-to-end shipping platform for every business.
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Populær blandt virksomheder i USA
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Hastighedstestet: Påvirker ikke din webshop
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Best Carrier Rates
Access the best rates at 85+ carriers globally including regional carriers only available on Shippo. Split orders into multiple shipments
End-to-End Shipping Solution
Sync orders automatically with Shopify. Bulk-print up to 100 labels at once. Create labels faster with pre-filled shipping details
Support & Grow Your Business
Automate workflows across the entire fulfillment journey. Get experienced shipping support. Build branded & post-purchase experiences.
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Appdetaljer
Shippo
Lanceringsdato
Kan integreres med
- USPS
- UPS
- FedEx
- DHL Express
- Amazon
- Etsy
Shippo
Lanceringsdato
Kan integreres med
- USPS
- UPS
- FedEx
- DHL Express
- Amazon
- Etsy
Priser
Se alle prismulighederEksterne opkrævninger kan være gældende. Disse debiteringer faktureres af en ekstern udbyder og vises ikke på din Shopify-faktura.
Starter Plan
Gratis at installere
Get started right away
Professional Plan
$10 pr. måned
Pricing may differ per your Monthly Label Volume
* Alle opkrævninger faktureres i USD.
** Gentagne opkrævninger, herunder månedlige eller brugsbaserede opkrævninger, faktureres hver 30. dag.
Anmeldelser
Den samlede bedømmelse afspejler appens aktuelle status. Den tager højde for alle appanmeldelser, men prioriterer de nyeste.
Liste over anmeldelser
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strano
Lokation GrækenlandTid tilbragt med at bruge appen 3 månederi delete the app and after 3 week they take me money from my bank account ...... this is like someone stolen you !!!!
Udviklerens svar
26. juli 2022Hello,
Thank you for leaving this feedback about Shippo and we're very sorry to hear about the billing confusion you encountered.
We would love a chance to speak with you further about the charges you received so we can explain what happened, and investigate them further for you.
Please reach out to our Support Team M-F from 9 AM-5 PM via our live chat and phone options, or through email by emailing support@goshippo.com. To access all of these options, just log in to your Shippo account and click on the "Help" button.
Thank you,
Shippo Support -
BLACK LIGHT CANDLES
Lokation USATid tilbragt med at bruge appen Mere end et årWould not recommend for larger packages - We have been using shippo for over a year, no significant issues that we couldn't work through with customer support until recently. Our business is growing and packages and quantity is larger. Noticed multiple " fee " charges. Reached out to support and was advised UPS is charging SHIPPO for incorrect dimensions on packages and SHIPPO is charging us. We have proven over 20+ times that the dimensions are correct and fees are unwarranted ! Fees have been refunded & corrected. However this is a weekly issue and requires us to review every invoice and dispute 5+ " fees " with SHIPPO on a weekly basis. The crazy part is we are providing each time that the "fees" are unwarranted. Yes, we get a "credit" back NOT a refund but that takes 1-2 weeks. It has also become a task that requires us to almost hire someone for just to stay on top of disputing unwarranted surcharges. We have tested multiple third party shipping providers to determine if this is an across the board issue with UPS as suggested by SHIPPO. From our findings from the last 6 weeks of testing, SHIPPO is the only third party app charging us "fees" for incorrect dimensions but if I catch it we get our money back... Since this finding we have decided to end our relationship. We are not saying don't use SHIPPO as we are not bashing any company just want to share our experience and remind everyone the importance of reviewing all invoices and looking for "fees" that do make sense. If this was not caught on my end, my business would be out over $100's and counting as the fees are small enough to go unnoticed. Like $5-$10 a week. We are in the process of trying to figure out with SHIPPO what will happen with our credit of about $150ish & then we will continue growing with another company. Hopefully the closing process is smooth & we can walk away from this situation. Update **** We have received a $18.00 " surcharge ". SHIPPO has advised that this is due to UPS having to deliver the package to a different address. The address the customer submitted at the time of purchase is the same as the billing address. Also no indication at the time of purchasing the label that the " address did not exist ". If UPS went to deliver the package and it was turned away due to being the wrong address, won't the package be returned to sender? I have never heard of a UPS driver, driving around looking for " Customer X " and then when he finds her sends me a $18 invoice. I disputed the "fee" with SHIPPO and was advised by Deangelo that UPS said " For any future shipments, the shipper will need to update their shipping records to avoid delays and charges. " This response is not appropriate for the type of business SHIPPO runs. We are a business with 1,000's of customers. The customers purchases from us and provides shipping details, we ship the product to the address provide, if the address does not exist it is returned to sender. This is common practice. I am now told that I will not be getting the $18 back and pending an explanation why the package was not returned to sender. I also now have to reach out to my customer as a business owner and make sure they are taken care of because technically the order WAS NOT delivered to the correct address. This is a mess. It further validates my decision to remove my business and decrease my rating from 2 star to now 1 stars. If UPS is truly charging all of these fees. SHIPPO is not protecting their customers. I recommend investing a fee before charging your customer as it leaves a bad taste and breaks trust.
Udviklerens svar
26. juli 2022Hello,
Thank you for leaving this feedback about Shippo, and we apologize you ran into trouble with surcharges from UPS.
Looking over your correspondence with Deangelo, it does appear that UPS updated us with more information about the address correction they made. Per UPS, they stated that the correct address associated with the suite numbers is 1850 per the United States Postal Service's website, not the 1859 address that was entered.
We do apologize for the surcharge you received, however, UPS is adamant this address correction was needed and is correct.
We understand receiving surcharges after shipping is always a surprise, and we're very sorry this happened on multiple occasions. When this happens we will do everything in our power to fight these charges with UPS (or any carrier). At times, these are successful, and at other times the carrier will deny the dispute if their findings are accurate.
I understand you have been using a different shipping provider and these charges have not occurred there. We would love a chance to talk with you further about these charges and see if anything is being done differently on that site, as well as see how we can win you back as a Shippo customer.
Again, we thank you for your feedback. This helps us align on where we need changes in our product so that it is a better experience for our customers.
Thank you,
Shippo Support -
Nordic Ways
Lokation USATid tilbragt med at bruge appen Cirka 2 månederRates "mysteriously" increase by $70-100 without explanation. Not well priced. I was planning on using it, but this seems sketch.
Udviklerens svar
26. juli 2022Hello,
We're so sorry to hear you ran into trouble in Shippo with rates. Shippo's rates have remained the same, so I'm curious if anything was different about the shipments you were pulling rates for.
Rates can vary based on many factors - dimensions, weight, shipping locations, extras you may add (like insurance and signature confirmation), etc.
We would love a chance to talk to you about the rates you saw, and look at the different shipments. This would give us a better idea of what happened and how we can help you fix it.
We would love for you to reach out to our Support Team so we can work with you on the problems you experienced, and hopefully win you back as a Shippo customer.
You can reach our Support Team M-F from 9 AM-5 PM via our live chat and phone options, or through email by emailing support@goshippo.com. To access all of these options, just log in to your Shippo account and click on the "Help" button.
Thank you,
Shippo Support
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