ShippyPro ‑ Spedizioni e Resi , 77 recensioni
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In base alla valutazione
La app funziona complessivamente abbastanza bene ma con Shopify non si riescono a mostrare i punti ritiro nel live checkout. Per avere tale funzionalità avevo sottoscritto un piano Fast Growing di Shippypro ed effettuato un pagamento annuale a Shopify, come indicato nelle loro guide, spendendo soldi inutilmente. Il supporto tecnico è praticamente inesistente, non risponde né in chat né per email. Numero di telefono nemmeno a parlarne...
The app itself is okay, but the team is very bad!!
We have been over 6 hours in the live chat, as the plan was not working suddenly, without getting any answers. Hundreds of packages are waiting for fullfilment because of their service -.-
I cancelled the app after my DHL stopped integrating and their support was so terrible. They make it impossible to cancel the account and they continued to charge my card and then refused to refund me. AVOID.
Hi,
As a first thing, we'd like to apologize for the experience you had with the Platform.
We would like to remind you that we provided personalized assistance and that together we found a solution to meet your needs.
Since the issue was resolved, we would also kindly ask you to delete this review.
Thank you,
ShippyPro Support Team
We use UPS and after having no handover from their tech team I'm really impressed with ShippyPro. I'll be hesitant to use it for other couriers going by the reviews from other users on here but for UPS it's great.
Esta aplicación nos facilita enormemente el trabajo de impresión de las etiquetas de los pedidos y el posterior seguimiento de los envíos. Además dispone de equipo de soporte muy rápido para la resolución de las dudas.
This app just doesn't work.
The support must be sleeping, they never answer. The support must be sleeping, they never answer.
Muito bom! Uso para expedir as encomendas pela DPD Portugal e o processo é simples e intuitivo. Gostaria apenas que pudéssemos alterar as definições para não aparecerem as imagens dos produtos porque no meu caso criam listas mais complicadas. update:Muito obrigado! Já está óptimo sem as imagens :)
Olá, agradecemos o excelente feedback!
Pode alterar as definições das imagens através: Meu perfil > Preferências > Mostrar detalhes do item na página a Enviar e/ou Enviadas.
Lots of bugs in the app, "support" totally unwilling to help anyone that doesn't pay for an annual plan. Check out Shipster or Sendcloud for a much better solution with proper support.
Very very good app...perfectly integrated with Shopify, so fast so good, The only thing they need to get better is their support, that basically seems not exist, i tried to contact them so many times to implement other courieers but nobody replied and in the end i realized that they get paied for this service, thing that i really dont understand, since now im using those curieer outside their app
This app saved a lot of time in handling the orders efficiently.
Our shipping's processes have been improved significantly.
Strongly recommended.