Recensies (84)

Algemene beoordeling
4,3
Cijfers per recensieniveau
  • 67% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 12% recensies zijn 2 sterren
  • 14% recensies zijn 1 sterren
11 september 2023

Uso questa app da 3 anni, mi sono sempre trovato bene perché veloce e funzionale.
Il motivo della DELUSIONE: L'AUMENTO PROGRESSIVO e immotivato del PREZZO.
Per 250 ordini al mese siamo passati nel giro di un'anno a pagare da 28 euro a 49 euro (togliendo la tariffa base) e adesso mi chiedono 59 euro al mese. Mi sono stancato e cercando bene ho trovato un'altra app che fa l'essenziale pagando ...

L'Introvabile Mercatino
Italië
Meer dan 3 jaar gebruiken de app
ITALIAN VALLEY SRL heeft geantwoord 22 september 2023

Ciao! Ci dispiace molto che la tua esperienza con ShippyPro non abbia soddisfatto le aspettative da un punto di vista di budget. Abbiamo notato che il nostro piano attuale ...

Bewerkt 29 juni 2020

We now have support with response times under 3 days. BUT unfortunately we only get answers from the sales team and also unfortunately no technically experienced answers. Sorry to say it that hard, but we have big trouble and the veins are lying white.

The problem is, that we have not only one track and trace number per order, but several. For example, if the customer orders a bike and a bag and ...

QUADRO Deutschland
Duitsland
Meer dan 3 jaar gebruiken de app
16 maart 2023

I cancelled the app after my DHL stopped integrating and their support was so terrible. They make it impossible to cancel the account and they continued to charge my card and then refused to refund me. AVOID.

The Wild Horse Club
Verenigd Koninkrijk
Meer dan een jaar gebruiken de app
ITALIAN VALLEY SRL heeft geantwoord 29 maart 2023

Hi,

As a first thing, we'd like to apologize for the experience you had with the Platform.

We would like to remind you that we provided personalized assistance and that ...

27 december 2020

This app just doesn't work.
The support must be sleeping, they never answer. The support must be sleeping, they never answer.

Le Stylistic
Frankrijk
11 maanden gebruiken de app
17 augustus 2020

Lots of bugs in the app, "support" totally unwilling to help anyone that doesn't pay for an annual plan. Check out Shipster or Sendcloud for a much better solution with proper support.

Tayroc
Verenigd Koninkrijk
10 maanden gebruiken de app
10 september 2020

US Customer here, did not have a good experience and deleted app. Signed up to use Fedex integration. Followed the instructions and it did not work. I sent multiple messages to support with no response. European company so tech support hours are closed during US business hours, no chat or service available. Not reliable service for US customers.

SCM Medical
Verenigde Staten
8 maanden gebruiken de app
8 februari 2022

If I could rate this app lower I would. Seriously, think very carefully before you use or even install this app. The sales team aggressively called numerous times during our peak working hours once we downloaded it to have a look at, pressuring us to use the app. Eventually we decided to start using it and there were several problems getting the app integrated with our shipping provider. This ...

Nufields
Ierland
7 maanden gebruiken de app
30 januari 2024

Servizio in continuo peggioramento, non riescono a risolvere i bug, quando rispondono dall'assistena sembrano Bot, continua a rimanere l'interfaccia della "nuova esperienza" e mi domando se non fosse più semplice levarla e fare una interfaccia sola e funzionante. Un vero peccato, attratto dal made in italy, ma con la fine del mese sospendo anche io il rinnovo perchè cosi non va bene, dovete ...

Agriturismo biologico Sant'Egle, produzione e vendita prodotti biologici in Toscana Italia
Italië
4 maanden gebruiken de app
ITALIAN VALLEY SRL heeft geantwoord 5 februari 2024

Ciao! Ci dispiace molto che la tua esperienza con ShippyPro non sia stata all’altezza delle tue aspettative da lasciare questa review in più piattaforme. Dopo aver preso ...

14 september 2020

Le service client ne répond pas au besoin. Qualité médiocre.
Le service client ne répond pas au besoin. Qualité médiocre.
Le service client ne répond pas au besoin. Qualité médiocre.

Yousra sayagh
Frankrijk
1 dag gebruiken de app
22 februari 2021

There is no explanation about Speedy company. Nothing is working properly, everything costs extra. Not like to be used

balmina.bg
Bulgarije
Ongeveer 6 uur gebruiken de app