Algemene beoordeling
4,1
Cijfers per recensieniveau
  • 79% recensies zijn 5 sterren
  • 12% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
3 maart 2014

Saves a ton of time. Easy to use, good support, and the price is right. A winner.

Mythic Gear
Verenigde Staten
Ongeveer 4 jaar gebruiken de app
25 juli 2023

We have had ShipRobot for many years. The app is great - when it works. Unfortunately when it doesn't work, support is non-existent. We've submitted 3 tickets and a personal email in the past 2 weeks without any reply and the app doesn't work, resulting us to have to manually enter freight info. We've had downtimes in the past, that took longer than expected to be resolved, and previously they also had a data breach to which no specifics were given. It's currently not working, they have no phone number to call, so this is the only way I feel we can get any form of attention. Besides a non working app is 0 stars, not even 1. Going to have to start searching for an alternative, or just bite the bullet and direct through Shopify, despite their freight discount not being as robust as ours.

Glowing Orchid Organics
Canada
Bijna 4 jaar gebruiken de app
24 juni 2016

I really like this app. The support has been super and it is so much faster to use than entering info repeatedly through UPS. Just wish it allowed me to schedule a pick up. Support has been fast and helpful.

Jasper Swag
Canada
Meer dan 4 jaar gebruiken de app
Bewerkt 25 juli 2018

We had an insurance claim with UPS, insured by ShipRobot, which is never a good situation for us or the customer and support@shiprobot stepped in and resolved it for us.

Noweeds
Verenigde Staten
Meer dan 3 jaar gebruiken de app
29 december 2020

I was a bit hesitant about this app at first, but once you watch the tutorial videos and play around with it, it's quite simple to use. There weren't a lot of apps that worked exactly how we needed it to for our business, and ship robot does everything we wanted! Their customer service is pretty quick to respond, too. Highly recommend trying it out!

Aaron Chang
Verenigde Staten
Meer dan 2 jaar gebruiken de app
30 juni 2015

Excellent Customer Service! They respond immediately to questions and take requested changes into consideration immediately.

Iconic Moto Culture
Verenigde Staten
Meer dan 2 jaar gebruiken de app
3 maart 2014

Amazing app for shipping. The price is the only deterrent, but it was everything we expected and more while the trial lasted.

Best Pre Workout for Women - Pink Nutrition
Verenigde Staten
Ongeveer een jaar gebruiken de app
27 mei 2013

I am using this app right now as a beta tester and it's awesome. It simplifies a lot of things and is very well coded, very professional! I recommend it warmly. It works like a charm.

Maître Philippe & Filles
Duitsland
23 dagen gebruiken de app
6 februari 2014

We enjoy using this app for our shipping needs.
It's very easy to make return labels and even refund labels that have errors.
They have great customer service and make sure your issues are resolved.

Milk & Honey Boutique - Online Women's Clothing Boutique
Verenigde Staten
10 maanden gebruiken de app
27 september 2016

By far the best shipping app available in terms of functionality and ease of use. It's difficult to find support for Canada Post for US shipments and for us this is a must since we are Canadian shipping to our customers in the US. Andy worked with us to develop the functionality we needed to run batch jobs shipping to the US and now we can process our shipments in a fraction of the time. Big thanks to Andy for all his efforts and patience.

Dogquality
Canada
Ongeveer een jaar gebruiken de app