Recensies (52)

Algemene beoordeling
4,1
Cijfers per recensieniveau
  • 79% recensies zijn 5 sterren
  • 12% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
25 juli 2023

We have had ShipRobot for many years. The app is great - when it works. Unfortunately when it doesn't work, support is non-existent. We've submitted 3 tickets and a personal email in the past 2 weeks without any reply and the app doesn't work, resulting us to have to manually enter freight info. We've had downtimes in the past, that took longer than expected to be resolved, and previously they ...

Glowing Orchid Organics
Canada
Bijna 4 jaar gebruiken de app
13 juli 2018

No support whatsoever.
Never even bothered to answer my simple queries. More than happy to charge me for the app though...
Very disappointed. Currently actively looking for a replacement product.

Purefamilyorganics Com
Zwitserland
Ongeveer een maand gebruiken de app
CodeBase heeft geantwoord 29 mei 2019

Thank you for your review. We're sorry that we were unable to offer the customer support you expected. We will gladly assist you if you send a direct email to support@ ...

13 mei 2018

Based on the great reviews from 2 years ago, it seems like they've given up on this app. Zero customer service at this point. Called on the phone (straight to voicemail, no callback after leaving message) and sent them two emails, but received no response whatsoever. Very disappointing. Seems like the app could've worked for me, but it wouldn't let me print USPS labels and I wanted to know how to ...

7 Bucks A Pop
Verenigde Staten
4 dagen gebruiken de app
CodeBase heeft geantwoord 29 mei 2019

Thank you for your review. We're sorry that we were unable to offer the customer support you expected. We will gladly assist you if you send a direct email to support@ ...