ShipRobot ‑ Shipping Labels , 52 avaliações

We have had ShipRobot for many years. The app is great - when it works. Unfortunately when it doesn't work, support is non-existent. We've submitted 3 tickets and a personal email in the past 2 weeks without any reply and the app doesn't work, resulting us to have to manually enter freight info. We've had downtimes in the past, that took longer than expected to be resolved, and previously they also had a data breach to which no specifics were given. It's currently not working, they have no phone number to call, so this is the only way I feel we can get any form of attention. Besides a non working app is 0 stars, not even 1. Going to have to start searching for an alternative, or just bite the bullet and direct through Shopify, despite their freight discount not being as robust as ours.

Great app! Makes shipping a breeze. Would highly recommend it to anyone.

Great shipping app!
Keeps getting updated with new cool features, support is excellent.
We highly recommend it!

This is the Shopify shipping app I was hoping existed, and thanks to ShipRobot (with a little help from Andy) - it does. I had it setup and connected to our UPS account within 10 minutes (you need to you have your UPS "API access key" and UPS account number). I am able to print labels directly from the ShipRobot site, or let my warehouse guys print from the UPS site directly (at UPS go to SHIPPING -> VIEW HISTORY and print any label you've created). After creating the shipment in ShipRobot, your order is automatically updated in Shopify, and the customer receives an email with the tracking number... all of this works smoothly and seamlessly. Great APP, great support and totally worth the money. Nice work.

WE LOVE ShipRobot! It is the simplest yet most powerful shipping app we have used. We did a trial of 5 different Shopify apps and ShipRobot beat them in every one of our needs/requirements.

We switched to ShipRobot from doing shipments manually and saved 10 minutes per order. ShipRobot is intuitive and works seamlessly with our Shopify storefront.

UPDATE: Always delighted with the speed that the ShipRobot team handles problems. We were unable to complete a Canada Post shipping label on an Etsy order at 3 in the afternoon on a Saturday (6pm New York time). Contacted support and they had a solution for us in 6 minutes. These guys work all hours of the day to keep their products meeting our needs.

This is a great app for shipping. We use it for shipping our orders from www.shinekits.com as well as our Amazon and Etsy orders. It's nice to have one app that works great with both. We use Canada Post for our shipping, and it integrates well with this app. The Canada Post app for Shopify only works with Venture One accounts. So if you have a volume based account like we do, then ShipRobot is a great option.

The app is really easy to use. It's intuitive and easy to set up. One thing I would like to see in the app is an option to sync all accounts at once, or to automatically synch when you log in.

Finally, the support is excellent. Always fast and courteous. Recently, the support team pushed out a code change on a Sunday to fix a bug I'd reported just minutes earlier!

Highly recommended.

Super convenient and the best customer service ever!

Preparing shipments was taking time away from focusing on other aspects of running our business, and we were in need of an effective and efficient method to prepare labels, track packages, and maintain an organized log of pending and processed orders. The ShipRobot team has provided just that, and is truly a pleasure to work with. They provided exceptional customer through our setup process, and ShipRobot proved to be real a lifesaver during our busiest shipping time of the year; Mother's Day. Their customer service team is always quick to respond, and to work with the specifics of the company itself so that the functionality of the application meets your daily needs and really allows for a more efficient use of time. We rely heavily on ShipRobot, and have high confidence in it. It is extremely user-friendly and easy to navigate, which continuously saves time and prevents otherwise easy to make errors. Our team highly recommends ShipRobot.

I've tried many of the shipping apps but this one gets it right and at a very fair price. It is fast and simple with an intuitive interface. Great job ShipRobot!!