Shiprocket Promise

Two stars detuct
Bcz of advertising way of shiprocket. If I am paying for any app i would not show it on my site. i have installed almost 10 apps in my website if everyone will do advertising my site will looks cheap. this is the big reason i will delete this app after trial.

One Star detuct 2 reasons
getting worng infomation that i got 4 orders yesterday in my online orders but i did not have any single order on my site yesterday.

i also dont know which customer getting which date and how i will complete my promise which is visible on my site

(EG: if date of the delivery visible for visitor after 4 days. how i will know that my website shows delivery on that day. I contact shiprocket but they have no idea about it)

Customer give us 1 star rating for uneducted courier partners. I have filled NDR and also conversation on conference call with customer. but still parcel not delivered.
We get returns almost 25%
10 % customers which we understand.
15% returns bcz of shiprocket's poor system.

In this way promise app will not work. Its just a fake promise to customers. We are going change our courier partners

Delivery date doesn't change regardless of what Pin code we put in which makes it a useless app.

Also, making a subscription out of basic functionality is no use.

Told them multiple times about various issues that this app is facing, still neither they reverted back nor they implemented any changes. Full of bugs and errors. Useless!

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