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Today, I downloaded the Shiprocket app to use the SmartCOD feature. Initially, I faced some challenges while setting up the rules. However, after reaching out to their support team, I received an immediate and effective solution. It was truly impressive! The app I had been searching for the past 5 hours solved my issue in just 2 minutes. A big thank you to Shiprocket for the excellent support and such a helpful app!
App is not working and even support team is not replying over mails
not blocking pin codes for COD orders. please resolve it or check what's wrong with that..but now it's working fine when we divided our all pin codes in to 4-5 parts, in bulk it's not working properly, so i am increasing the review size from 1 to 3 based on the shiprocket team discussion, they help me to resolve the issue.
Hi Preyans thank you for taking out time to download the app, as discussed with you on call the issue is resolved and it was happening because of the improper data format in which Pincodes were entered. We also had created a sample rule for your store which is working as per the expectation
"Solved our RTO problems!" Shiprocket Smart COD helped us tackle our high RTO rates by applying COD charges to specific items and regions. Now, we’re seeing more prepaid orders and a huge reduction in returns. This app is worth every penny!
"Perfect for optimizing delivery costs" We love the way this app allows us to apply custom shipping charges. It’s helped us balance delivery costs and make our shipping operations more profitable, all while boosting prepaid sales.
"Boosted our prepaid sales!" This app made it easy to hide COD options for certain products, and we saw an immediate boost in prepaid orders. The flexibility to set shipping charges based on specific cases is incredibly useful. A must-have for any serious e-commerce store!
"Customized shipping and COD charges—amazing!" This app allows us to apply custom shipping and COD charges, which helps us manage profitability better. We love the flexibility it gives us to tweak payment and delivery options depending on the product and customer.
Prepaid sales are up, returns are down We’ve seen a major increase in prepaid sales since using this app, and our return rates have dropped significantly. The ability to manage payment modes and apply COD selectively has been a huge benefit.
"Game changer for prepaid orders!" Shiprocket Smart COD helped us increase our prepaid order percentage significantly by hiding unwanted payment modes. The ability to conduct A/B testing and apply COD charges only on selected items is a game changer! Highly recommend it to sellers who want to reduce RTOs.
"Perfect for A/B testing!" The A/B testing feature is fantastic! We used it to compare different checkout flows and found that hiding certain delivery options increased our prepaid orders. It's a great tool for data-driven decision-making!