Shiprocket: eCommerce Shipping

Shiprocket is having very affordable rates and their customer service is also top notch and a big thanks to Ms. Ayushi Gupta Ma'am for assisting and helping us in every issues.

Thank you very much for the support provided by your team. Our problem has been resolved and now we can again ship parcels via your courier.We are satisfied working with your technical team . Order shrink has been done successfully

been so comfortable using the ship rocket so far. have been shipping more than 1000 shipments in a month and Mr. Vikalp Gupta is helping out in always to get things done easily. Really appreciate and the back end system of ship rocket is really wonderful and ease.

I used this app it is amazingly easy to handle. A best way to ship your orders and automatically it fulfills the orders in the shopify store.

best logistic service provider , Thanks to account manager vansh for solving my concerns related to shiprocket on time

Great customer service and one click integration works seamless for IN Users. Daily Email reporting is best as far we used many platform. Account manager very responsive . We worked with aditya last 6 months with great support services.

i am modifying this review as shiprocket team told me to give full support in beginning , but the real thing is they charge wrong weights , will never solve your problem . they even do not deserve 1 star . their customer helpline is worst and very worst . my cases are not solved since 3 months . please dont even try . or if you want to , please start with free plan , do not waste your money .

the previous review was -
"Shiprocket is providing dedicated support to all Shopify users . My account has been move into gold tier and i am happy with the services .
Must try the app .
made my work so easy . "

Quite helpful app helps in order processing also the rates are also the best in the market

Very frustrating service, the customer service from shiprocket is THE worst ever. Everytime we tried to escalate the issue we have to wait atleast 24-48 hrs. but the issue is still not closed, then again when we try to call them they repeat the same process to wait for more 24-48 hrs. Telling the customer service guys to solve the problem is literally MADNESS!! they do not listen and always make their word come true. We are facing frequent RTO, COD Remittance delays, NDR's, and whatnot! Horrible service.

very bad service cod amount collect but no deposit my account and one product in missing but not deposit amount many time email and call but not solve my problem software is very good but customer service is very very poor and unsupported