Arvostelut (754)
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Luokituksen mukaan
Nice,shaan is the team member who is. Very polite and kind. good work ,speed response all the best keep it up
Worst service. Always delays in pickup. Courier agencies wont get proper pickup dates from shiprocket which leads to pick delays. Customer service is much worst. they wont listen exact contest and always responds with autoreplies. every shipment has to reachout customer care or help to get it picked.
Hi Sajaye, We would like to inform you that the shipment with AWB: D59085584 has been delivered on 20-03-2023. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
support services of shiprocket are very bad and do not provide any help of any sort. I have used there services for a while and everytime I call to clear my problem they disconnect calls. Weight disputes are endless with shiprocket and ask for many photos before saying no resolution can be done.
We value the importance of your concern and apologize for the hassle. Please share the respective AWB number you are referring to at escalation@shiprocket.in so that we can help you by giving the best possible resolution. Team Shiprocket
Nice service.Good for new eCommerce business. Get multiple choice for courier companies in one roof. The portal is easy to use. Customer service/ support are ok but need some more improvement and feasible.
The customer care is pathetic. They just hnag the call when they cannot resolve the issue. The only response they give is " Our team is working on the issue".
My shipment is not delivered since last 3 weeks and no one is aware where the shipment is.
Hi, we apologize for the hassle. We would like to inform you that the shipment has been RTO initiated on 13-02-2022 and now In transit. The TAT for RTOed shipment is 15-20 working days from the moment the shipment return is begun. - Team Shiprocket
Mr. Arav from the technical team provided outstanding support. He patiently guided us over the phone, and our issue was quickly resolved. No complaints at all.
Hello! Thank you for your valuable time during the conversation over the call. As per the update from the team, the channel showing authenticated and working fine. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
Hi,
the way of talk and way of resolve my issue is very good and I would aperient the person who was talking to me that he has good knowledge of his panel.
Good support, thanks to Yashika. Services are prompt and smooth. Highly recommended to everyone for their ecomm business
Thank You so much ayusi mam for providing such an amazing experience. Shiprocket is an amaing courier aggregator app
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
never trust shiprocket, they charges many hidden charges than show the amount, first they charges more shipping charges than others, misrouted products, stolen products, than from 100 almost 60 times they without try delivery attampt automatically change status RTO, when you receive parcel of RTO, they change products, some times sent empty parcels just papers into parcles for show they deliverd RTO shipment, when you try to contact them they disapprove your claim, also they send less money in your account than your COD shipments they delivered, always check 2 times your cod payment account beacuse they sent less money aginst your COD shipment delivered amount, when you try to contact their customer support they always say they are some hidden charges they don't know. never use this. this is big SCAM of shiprocket.
Hi! Our team tried to contact you on your registered contact number multiple times however, the call went unanswered. We would like to inform you that the shipment has been marked as Lost on 23-03-2022 and the amount is credited to your SR wallet. - MB