Recensioni (683)

Valutazione complessiva
3,8
Numero di recensioni per livello
  • Il 61% delle recensioni ha 5 stelle
  • Il 9% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 26% delle recensioni ha 1 stelle
12 giugno 2020

Overall I would like to give shiprocket 3 stars. The reason is there user interface is not that good. Also, there are many things they need to work on. I gave 1 extra star for my account manager Aman Grover. He has been very helpful and patiently explaining everything to us. I will update my review if shiprocket improve there user interface. Otherwsie I am satisfied with overall performance.

Kitchen Desk
India
3 mesi di utilizzo dell’app
Shiprocket - Shipping in India ha risposto 12 giugno 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

Data modifica: 13 maggio 2019

Best third-party shipping on Shopify. Technically far superior that other apps. Very user friendly and advanced.

lookspop.com
India
5 mesi di utilizzo dell’app
24 ottobre 2018

We are using Shiprocket for shipping partner of our shopify store. They customer service responsiveness and rates are good. Plaban Roy from shiprocket is our account manager is taking responsibility to solve our every problem. Main issue from their side is Delhivery courier's wrong weight discrepancies. I will update this review to 5 stars once all my money blocked with delhivery charges get back to my account.
Thank you

KK Lifestyle
India
5 mesi di utilizzo dell’app
27 febbraio 2023

Good shipping company to ship your orders locally. Many courier company at one place. Rates are also cheap.

Meera Jaipur
India
2 mesi di utilizzo dell’app
Data modifica: 13 maggio 2019

Nice logistics app. Pretty easy to handle and quick to set up. Play around the panel options for 2 days, and your ready to ship.

Glen'sMart
India
4 mesi di utilizzo dell’app
Data modifica: 20 novembre 2018

Updated Review: Total 3 weight discrepancies were raised and 2 of them were resolved. 1 was not handled in proper way and was simply rejected.
I would say - give them a try and see but be cautious. They expect us to take photographs that too L*B*H and keep for each parcel which may not be possible always. Our Website: www.rangbanarasi.com

RangBanarasi
India
3 mesi di utilizzo dell’app
29 ottobre 2018

I use this app to seamlessly integrate across several carriers. I like how easy and straightforward it is. I just wish that it allowed other team members to access it at the same time, instead of being locked to just one user.

Actofit Wearables
India
Circa 2 mesi di utilizzo dell’app
5 marzo 2023

Some shipments are being processed good and delivered good but some are having issues though they’re trying to resolve this soon , resolving time is 10 days which is lot according to my opinion hope they resolve the issues soon

MISSDAINTYCO
India
22 giorni di utilizzo dell’app
17 ottobre 2018

I am using Shiprocket from last 1 year and would like to share my overall experience with you guys. Below are the Pros and Cons of using Shiprocket App with my Shopify Store:

Pros:

Seamless Integration with my website with great UI and features.

Multiple Courier partners at one place.

Lower Shipping Rates.

No Manual courier Management.

International Shipping with tracking features like Domestic shipping.

Detailed Reporting feature.

Cons:

Support is not up to the mark.

Sometimes, technical issues arises. But sometimes.

Sometimes Delay in courier Pickup and delivery. Well this case is not there with their Fedex and Bluedart partners.

Well, I am giving them 4 stars here because they have solved the real problem of logistics in eCommerce with the amazing product they have. I completely understand that in service industry, it is hard to get full satisfaction in terms of support.

Nidraa Lifestyle
India
Circa un mese di utilizzo dell’app
Data modifica: 23 maggio 2023

(last review with 4 star) Update after 24 hours: Got call from Shiprocket team through out the day, helped me out with my queries and then with few settings understanding the API is exchanging information. Again would like to appreciate Mr. Shaan over here for handling my problems diligently. Rating updated 4 Star.

(Second review with 1 star after frustrating experience with API) Updated after 1 hour waiting for orders to sync: Mr. Shaan has informed that he will follow-up after 30 mins and there will be orders seen on dashboard. No call, No Sync, No Option to follow-up from my end with support team.
Such a waste of time. If shiprocket is checking this review, i anticipate a call back.

(First Review with 4 Star)The support function is quite proactive and helpful to run me thorough the shiprocket portal. Mr. Shaan from shiprocket has hold on total portal section and he guided me through the necessary settings in jiffy.

Bright Organik
India
11 giorni di utilizzo dell’app