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評価順
Damaged Products: Your product worth ₹998 was damaged, and they claimed no responsibility. you discribe insurance policies more clearly.
Delayed Shipments: If most of your shipments (out of 15) were delayed, it reflects poor service quality.
Promise Tag: A promise tag usually indicates that a company commits to delivering within a certain time frame.
you have to transperency about pricing also
Dear Seller! This is not something we want to hear from our customers. Please accept our sincere apology for any inconvenience caused. We are determined to improve your shipping experience. We tried calling you on your registered number 85******00. However, could not connect. Rest assured, we will try to connect with you again to address your concerns. ~ Team Shiprocket
Never think about trying them. There are lots of shady stuff they are doing. Please try to use direct courier company for your business.
Hi! That's not what I want you to experience. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- RV
very bad experience their support system is worst
Dear Seller! This is not something we want to hear from our customers. Please accept our sincere apology for any inconvenience caused. We are determined to improve your shipping experience. Please email us your concern at escalation@shiprocket.com with the subject line "Response to Shiprocket" so that we can connect with you.
Very poor service. Staff is rude and they never have solutions for anything. So many lost package and no solutions after that too. No delivery on time, Most of the time I have received my COD Remittance after 15-20 days. My customers received different products than we have sent and they take no responsibility for that too. PATHETIC SERVICE.
Hi! Apologies for the inconvenience caused. We tried connecting with you but there was no response from your end. Please share your concern in details on escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- RV
SUCH A PATHETIC PALTFORM. NO CUSTOMER SERVICE. NO RESPONSE BY RAISING TICKET. YOUR TICKET GETS AUTOMATICALLY CLOSED. THEY EARN BY RAISING WEIGHT DESCREPENCIES. SHOPIFY SHOULD REALLY BAN THEM FROM THEIR STORE. PLEASE DO NOT CONNECT SHIPROCKET WITH YOUR SHOPIFY ACCOUNT. WE HAVE STOPPED USING SHIPROCKET SINCE 2 MONTHS AND STILL THEY ARE RAISING WEIGHT DESCREPCIES AND DEDUCTING MONEY FROM OUR WALLET. PLEASE DO NOT USE SHIPROCKET.
Hi! That's not what I want you to experience. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- AG
bed service company, itani ghatiya service mene aaj tak nahi dekhi hai, sare ford hai, sub milake Seller ko bewfuk bana rahe hai, our sub chor hai.
Shipment NDR & RTO
Issue Over Undelivered Shipment
1.R121903050KR
2.R121918037KR
3.R121916251KR
Hi Chirag,
Thank you for your patience. The issue related to your ticket (ID 9473639) has now been resolved.
If you have any further questions or concerns, feel free to contact us, and we’ll be happy to assist you.
They are scammers and fraud company . Took money from customer and and showing product in RTO. DO not physically deliver your RTO.
do not take their service
Hi! Apologies for this experience. As checked, your issue has been resolved and we have shared a final update on your concern via the ticket ID 9026366, please check. - RV
TATTI company- BULSHIT- No reason Weight dispute create karte hai... and auto deduct from wallet....
****WORST*****
****CHEAT****
FRAUDSTER
Be aware guys....
Hi! Apologies for all the hassle. As discussed on call, the discrepancy charged by the courier partner is correct and the proofs have been shared on your panel. - RV
Worst service. I opted for early COD even after a week I couldn't get my payments. My store was giving them 70 order daily even from the beginning but then also they couldn't even handle my queries. Because of their pathetic service my cash flow was affected. I will never ever use shiprocket again and will never recommend to anyone. Instead directly go with delhivery or any big courier company.
I apologize for the inconvenience caused, Have arranged a callback to discuss this further and resolving it.
Customer care only knows to give time 24-28hours they will not do anything. i lost my sales + customers and got bad reviews on my site. Even if you will fill NDR (with recording) even if you will do conference call with shiprocket and customer. they are helpless only can give 24-28hours time if courier boy wants he will if not he will return.
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according to reply i also try to contact them again they again not doing anything. they are not giving refund of my 2 month old parcels. which is not delivered to me
AWB are R121811627KR and R121800688KR
Hi, I apologize for your recent negative experience. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and I will connect with you on priority.- MB