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Overall good experience Acct manager Bhanu helped us alot with rto reducing and managing easy pickup.
Wrost Services ....Customer Service is very very bad
FRAUD COMPANY!!! BEWARE OF THIS.
FRAUD COMPANY!!! BEWARE OF THIS.
FRAUD COMPANY!!! BEWARE OF THIS.
FRAUD COMPANY!!! BEWARE OF THIS.
FRAUD COMPANY!!! BEWARE OF THIS.
FRAUD COMPANY!!! BEWARE OF THIS.
FRAUD COMPANY!!! BEWARE OF THIS.
FRAUD COMPANY!!! BEWARE OF THIS.
Worst service even after having advance plan, no one is there to pick up call and no Instant solution.
I AM FRUSTATED WITH THIS COMPANY.
NEED TO SWITCH SOME OTHER.
FRAUD COMPANY!!! BEWARE OF THIS.
FRAUD COMPANY!!! BEWARE OF THIS.
FRAUD COMPANY!!! BEWARE OF THIS.
FRAUD COMPANY!!! BEWARE OF THIS.
FRAUD COMPANY!!! BEWARE OF THIS.
FRAUD COMPANY!!! BEWARE OF THIS.
FRAUD COMPANY!!! BEWARE OF THIS.
FRAUD COMPANY!!! BEWARE OF THIS.
FRAUD COMPANY!!! BEWARE OF THIS.
FRAUD COMPANY!!! BEWARE OF THIS.
FRAUD COMPANY!!! BEWARE OF THIS.
FRAUD COMPANY!!! BEWARE OF THIS.
Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at escalation@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket
fully satisfied.. this app and service is for those who wants to start new eCommerce business...courier and cod rates are low then other companies,,,customer care is also awesomee
The integration is seamless. I have been able to grow my business steadily and shiprocket has been helpful thought the process. A very good platform thats a one stop for all your shipping requirements.
The app is very useless. It will create a duplicate account automatically. And if we reached them to delete that account they'll no respond to us. Also, the shipment was picked up from our end but the panel will show a pick-up error. We have to create multiple tickets for basic support which is useless. The support team is also the worst. Don't recommend this app. Please don't waste your time on this.
Hi, we are sorry if you feel this way. Kindly give us a chance to look into this matter. Please help us with the AWB number at escalation@shiprocket.in and we will get back to you on priority. - Team Shiprocket
Worst. It's a scam. More than 60% of my orders are fake attempts. Even after providing call records with the customers, they didn't offer any solution. The worst is, RTO product is roaming all over India but not reaching the right destination. When I talk to support, they raise a ticket, assure me of quick help and then close the ticket in under 24-hrs. It's a scam. Stay away if you don't want to suffer loss in your business due to some shitty delivery company like shiprocket. I am taking legal actions, will sue them to court for sure.
Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at escalation@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket
Great app as it handles all our shipping concerns.
As having enterprise+ plan, shiprocket has assigned a dedicated relationship manager Mr. Gurjot Singh.
Really helpful guy, always there to resolve any concerns on time.
Thanks.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
Amazing service, Palak is one of their best Techincal Support Person, I loved their service, very supportive and helpful.
***Pathetic Support. Don't Use This App.***
The app is good but Shiprocket's Operations and Support are pathetic.
Being an aggregator it is your responsibility to help your customers but it seems like everyone is Shiprocket team is just not ready to take any initiative.
We open support tickets and your support team closes them without resolution. There are miss-commitments for providing resolutions. There is no one at ship rocket that listens. You will just get a runaround. Don't waste your time.