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Very poor support, they have nothing in control related to pickup or delivery, also huge weight disputes like for 470 gm they count 4.7 kg and such
Dear Customer,
We want to sincerely apologize for your negative experience. However, we'd like to learn more about your situation so that we can take corrective actions towards it. Please help us with your registered contact details and concern in detail at escalation@shiprocket.in and we will get back to you promptly.
Team Shiprocket
https://www.onlinegreenday.com/
Thanks for Shiprocket services. We got excellent services from shiprockt for my shippments.
This platform is very easy to use with Shopify. They always provide cod amount on time and their customer support is very good. my account manager is very supportive @ Anupama
Dear Customer,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
Team Shiprocket
Innovative and user friendly shipping app for E-commerce. Prices are fair and support is pretty quick now. Have improved a lot in past month. Would like to see more coming up.
Pros: Cutting edge tech app; Well integrated app; Logistic charges are not too high; Daily pickups.
Cons: Low manpower->slow response and action; High no. of weight discrepancies on even freezed SKUs; insufficient client support on FAKE ATTEMPTS.
Great customer support and efficient smooth synchronization of orders.
with all of their new features and products it makes life easy for an ecommerce business.
Shiprocket is not a service but SCAM of taking recharge from people
They FRAUD to people in the name of service company
Beware of fraudster.. I already lost recharge of 1000+ 1000 Rs
Hello! We value the importance of your concern and apologize for the hassle. Please share the AWB number with us at escalation@shiprocket.com so that we can help you better. - MB
Good appp. Helpful for shipping through various shipping partners. Good management for tracking RTO orders as well. Option available to verify all or COD orders also through IVR calling. Overall decent services
good app for easy shipping and easy integration. but I had some bug here and there but it dose the job so it's ok
Customer service is really pathetic. They will take days to resolve even the simplest of technical issues.
Hi, We would like to inform you that as confirmed by the Tech team the issue has been resolved now. Please write us back if any particular order is missing. - Team Shiprocket