Avaliações (796)

Avaliação geral
3,9
Pontuação por nível de classificação
  • 63% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 25% das classificações são de 1 estrelas
19 de novembro de 2024

Shiprocket team's pretty supportive & actually help me resolve pending AWBs, their engage defiently helps in reducing RTO, confirming order with customer before shipping. My experience with them has been pretty good, I recommend do give it a try, connect with their team to get issues resolved. I highly recommend them & their engage 360 also

Mega Mart Deal
Índia
6 months usando a aplicação
19 de novembro de 2024

Best app for D2C ecommerce. We've been using it for 1 year now and the best shipping aggregator we've worked so far. Kuddos to our manager Bhanuvendra for helping us resolve queries on time. The best part is their automated systems and innovations are helpful to make logistics side of the business easier.

Bluberyl
Índia
11 months usando a aplicação
19 de novembro de 2024

Working with Shiprocket from 6 months now & it's been a fantastic experience, thanks in large part to the exceptional service provided by Akshay Beniwal, our account manager. Akshay has consistently delivered outstanding support, ensuring that our shipments are handled with utmost efficiency, on-time delivery & above all his empathetic nature for each order.

Helping Hands
Índia
8 months usando a aplicação
31 de agosto de 2024

Outstanding Shipping Experience with Shiprocket

As the owner of Slice Cover, a brand that takes pride in delivering high-quality iPhone cases to our customers, finding a reliable shipping partner is crucial for us. Shiprocket has exceeded our expectations in every way.

From the start, the platform's user-friendly interface made the entire process smooth and efficient. The real-time tracking and transparent communication kept both us and our customers informed every step of the way. Our shipments have consistently arrived on time, with the packaging intact, reflecting the care and attention to detail that we value.

In a business where customer satisfaction is paramount, shiprocket has proven to be an invaluable partner. Their commitment to reliability and excellent service aligns perfectly with our brand's values. We couldn’t be more pleased with the experience and look forward to continuing our partnership.

Thank you, shiprocket , for helping us keep our customers happy!

Slicecover
Índia
Over 2 years usando a aplicação
8 de novembro de 2024

They should rename themselves as SHITROCKET, because thats the quality of service they provide absoultely shit. Every bad review of Shitrocket is true and every 5 star review here is fake. Fake attempts at delivering parcels, fake pickup attempts, unintelligent and stupid customer service, no solution provided except for saying sorry. If you have a complaint and problem about shiprocket I strongly suggest you tweet about it on X beacuse thats what I am doing. Let the incompetence of Shiprocket be known in the genral social media not just here. The X handles for shiprocket are @shiprocketcare, @shiprocketindia, and their CEO @Vysheshk....and please make sure you post a tweet every day till Shiprocket doesnt improve and does its job honestly for its customers like us

McAllistter
Índia
9 months usando a aplicação
Questão respondida por Shiprocket - Shipping in India 14 de novembro de 2024

Dear Seller! This is not something we want to hear from our customers. Please accept our sincere apology for any inconvenience caused. We are determined to improve your shipping experience. Please email us your concern at escalation@shiprocket.com with the subject line "Response to Shiprocket" so that we can connect with you.

31 de agosto de 2024

Shiprocket is a solid tool for managing shipments efficiently. The user interface is intuitive and clean, making it easy to navigate even if you're not particularly tech-savvy.
Shiprocket is a reliable and effective logistics app that meets most of my needs. With a few enhancements, it could easily become a top choice for logistics management. If you’re looking for an app to streamline your logistics operations, Shiprocket is definitely worth considering.

Ruhe
Índia
Over 2 years usando a aplicação
19 de novembro de 2024

Using Shiprocket has been a game-changer for our fulfillment process. It’s incredibly intuitive, and the integration with multiple couriers saves us time and effort. While there’s room for improvement in certain areas, it already stands out as an essential logistics solution.

Glomo
Índia
4 months usando a aplicação
3 de setembro de 2024

Working with Shiprocket has been a fantastic experience, thanks in large part to the exceptional service provided by Rajesh Rana, our account manager. Rajesh has consistently delivered outstanding support, ensuring that our shipments are handled with utmost efficiency and on-time delivery. His deep understanding of the platform's technology has made our operations smoother and more effective.

Rajesh’s expertise in pricing has also been invaluable, helping us navigate various options to find the most cost-effective solutions without compromising on quality. His responsiveness and willingness to go the extra mile to resolve any issues have significantly enhanced our experience with Shiprocket.

Overall, Rajesh Rana’s dedication and professionalism make him a standout account manager. I highly recommend both Shiprocket and Rajesh for anyone seeking reliable, efficient, and customer-focused shipping solutions.

LuxuryKase
Índia
About 1 year usando a aplicação
18 de novembro de 2024

App is really useful. Shiprocket is one stop shipping platform. Really enjoying it.

CarNap
Índia
About 2 years usando a aplicação
1 de setembro de 2024

We've been using Shiprocket for my e-commerce business, and their suite of services has been impressive. From their fulfillment service to the engage and amplify features, Shiprocket has provided a comprehensive solution for managing and growing my business. The fulfillment service ensures timely and accurate deliveries, which is crucial for customer satisfaction.

The engage feature has been a game-changer in keeping my customers informed and engaged through various communication channels. Amplify has significantly boosted my visibility and sales by optimizingour marketing efforts. Overall, Shiprocket has streamlined operations, making it easier to scale the business. Highly recommended for any e-commerce business looking for a reliable logistics and growth partner.

Mulnivasi eBooks
Índia
10 months usando a aplicação