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Trying to be better and can do much. Customer service is good now and need to improve much in co-ordinating with couriers services
Super Service, Super App, All my shipping troubles are gone...
We are using Shiprocket since last 4 years now, we did face a few issues earlier, which were promptly resolved by Jatin from Shiprocket. As we grow, managing the shipping and followups with courier guys is a nightmare, but with Shiprocket we can focus on our core activities and leave the shipping and logistics to the experts in the field...i.e. shiprocket. With very simple and affordable plans, prompt service, friendly staff...I would recommend Shiprocket to all ecom stores.
Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at escalation@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket
We are using shiprocket for our business for the past 1 year it is very good software and user-friendly. Our Account manager *Gurjot really helped us sort issues and things are better with ShipRocket.
Good services and prompt reverts. I have been using them for my E commerce platform and am very satisfied. The team player Sachin is pro active and professional person which they have and he is very responsive. I am happy client. Will recommend you to go ahead with them
Best app for startup ,at very reasonable price. Happy with the service. Best part user friendly interface. special thank for my account manager for great support...(Deeksha and Neel)
amazing app also my queries and problems solved by miss babita mam and she has done a great job in solving my problems.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
Great sync between Shopify and Shiprocket in India. Reduces shipping formalities, and makes the process extremely efficient. Top notch service by Mr. Rajesh Rana(Key Account Manager) Thanks for this
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
awesome expressions working with vishal labh and shiprocket thank u so much. very good services.
Shiprocket has assisted us to ship our orders in the most hassle free manner . The App is extremely user friendly and the live chat support comes handy. Our shiprocket manager Sanjay Kumar Mallik make sure that all are query are solved.Highly recommended.
WORST app with most inconsiderate customer support. They don't care about getting order delivered. Their system flaws initiates RTO by themselves. They also don't take any action on it because they make more money out of undelivered shipments.
Hi, this is not the service we are known for. We would like to inform you that the shipment AWB: 1904023759653 has been RTO due to the buyer's wrong address. Further, shipment will be delivered to you within 7-10 working days. - Team Shiprocket