Avaliações (938)

Avaliação geral
4,3
Pontuação por nível de classificação
  • 67% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 21% das classificações são de 1 estrelas
Editado a 7 de abril de 2021

Gurjot Bhela- Account Manager- Whenever we need support we contact our Account Manager Mr. Bhela and he is always there to help. Thanks for providing such a good customer service experience.

The Coconut People
Índia
Almost 3 years usando a aplicação
Editado a 18 de setembro de 2021

TheFarziEngineers
I have been using shiprocket since 2 years. Have been satisfied with the end to end delivery solution that they provide. Also loving the new solutions like Shiprocket engage and Assured plans.

TheFarziEngineers
Índia
Almost 3 years usando a aplicação
26 de março de 2022

I have been shipping all my orders with shiprocket from 2 years. My experience with shiprocket has been amazing. The interface is user friendly and it's integrated with Shopify very well. I have never faced any major technical glitches with shiprocket. Also all the courier partners are available. Mr. Shashank who had been my account manager for more than 1 year has helped me a lot, be it guidance, problem solving or technical assistance. Ms. Kajal who recently became my account manager is also very helpful and always available on just one call. Shiprocket has improved their customer care and service drastically in last two years. I have tried other aggregators as well but nothing can beat shiprocket. I highly recommend shiprocket to anyone who is looking for hassle-free shipping experience at competitive prices.

Saptamveda
Índia
Almost 3 years usando a aplicação
14 de março de 2020

I would recommend shiprocket, its API integration with our Shopify store working well for us, It has made order processing easier, also our account manager Ms. Sarika is a supportive fellow and has helped us in adapting to shiprocket.

Trendphoria
Índia
Over 2 years usando a aplicação
Questão respondida por Shiprocket - Shipping in India 16 de março de 2020

Dear Customer,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Team Shiprocket

11 de julho de 2020

It's been a journey where things have improved consistently with Shiprocket. Weight discrepancy issues have reduced. The account managers are very supportive. Rajesh Kumar is the recent account manager assigned to me and he's been very supportive from day 1.

Vinay Mediratta [YuBingo.com]
Índia
Over 2 years usando a aplicação
Questão respondida por Shiprocket - Shipping in India 12 de julho de 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

29 de setembro de 2021

Thanks for you kind support to Mr. Jitendra, with you i always update my pending issues. Also to shiprocket

Planetcart
Índia
Over 2 years usando a aplicação
13 de setembro de 2021

A nice experience overall . makes the job easier. will recommend for the new starting ecommerce business . and is improving constantly.

Sleeky India | Mobile Skins & Wraps
Índia
Over 2 years usando a aplicação
12 de fevereiro de 2020

Very Useful shipping platform for small businesses.
My Account manager Sarika Dixit is very helpful

GWD Kids
Índia
Over 2 years usando a aplicação
Questão respondida por Shiprocket - Shipping in India 13 de fevereiro de 2020

Dear GWD Kids,

It is delightful to hear such positive words and It's always a pleasure to serve the best to our user.

Team Shiprocket

Editado a 23 de maio de 2020

Shiprocket is really good guys! Good customer service as well. Definitely give it a shot guys. Cheers!...

Urban Sauda
Índia
Over 2 years usando a aplicação
21 de setembro de 2020

Earlier I was quite unhappy with my shiprocket account but then Babita joined me as my manager and solved a lot of issues of mine. Quite happy with her professional attitude and problem solving skills. Currently all going good.

BeeBasic
Índia
Over 2 years usando a aplicação
Questão respondida por Shiprocket - Shipping in India 21 de setembro de 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket