Avaliações (763)

Avaliação geral
3,7
Pontuação por nível de classificação
  • 62% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 26% das classificações são de 1 estrelas
30 de outubro de 2017

The worst possible customer service!

1. My panel sometimes doesn't logs in and most times logs out automatically. There reply for this, you might have an internet connection problem! This is all while I am chatting to them

2. Delivery attempt not made my courier company, I reported fake reporting. It was replied with the same fake response again. I had checked personally with the customer.

Their customer care is the most ill equipped and to top that they clearly don't want to understand the problem.

Abhikajewels
Índia
Over 2 years usando a aplicação
3 de setembro de 2023

Arav helped me in syncing my channel. He was very helpul

Azira-Ind
Índia
6 months usando a aplicação
1 de junho de 2020

Could not have found a worst app. Worst customer service!! Had so many issues with pick up and then customer service did not help at all - first noone available and if you find someone to talk to they cant help. Wasted so much money with this app

Spiritual Warrior
Índia
Over 2 years usando a aplicação
Questão respondida por Shiprocket - Shipping in India 1 de junho de 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at escalation@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket

7 de março de 2019

THIRD CLASS SERVICES<, FROUD COMPANY.

THE COMPANY DON'T REPLY FROM LAST 20 DAYS VERY UNPROFESSIONAL, IM NOT TAKING ACTION AGAINST COMPANY JUST BECAUSE I KNOW THEY JUST INETINALY WASTE A TIME OF PERSON

CaseMurk
Índia
Over 2 years usando a aplicação
15 de março de 2023

Thanks for Shiprocket team for helping to integrate Shopify website.
very helpful Shiprocket team.

Srimarutiayurvedic
Índia
6 months usando a aplicação
22 de fevereiro de 2023

Highly Recommended, using Shiprocket as our primary and only courier aggregator since 3+ years now and the service is top-notch!

ShopTheVirals
Índia
6 months usando a aplicação
5 de fevereiro de 2018

Very nice services, I am using shiprocket from past one year.Attractive shipping rate, Nice interface, All courier partners at one place. Very impressed with Customer success team in resolution of queries and providing direct support promptly. Please keep it up.

Eco365
Índia
6 months usando a aplicação
17 de junho de 2020

shiprocket is a great app for e-commerce and nirvikar is very helpfull, You all try once and you will love it

Frystuff
Índia
5 months usando a aplicação
Questão respondida por Shiprocket - Shipping in India 17 de junho de 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

4 de julho de 2020

Very humble reply and very supportive assistant person and solve our issue within few times...........Gurjot Bhela

DeoDap
Índia
5 months usando a aplicação
Questão respondida por Shiprocket - Shipping in India 4 de julho de 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team shiprocket

Editado a 27 de junho de 2020

This platform is very easy to use with Shopify. Shiprocket is best app for courier facility they offer you the best price and best courier facility. my account manager Gurjot Singh Bhela is very supportive.

Jewels Kafe
Índia
5 months usando a aplicação
Questão respondida por Shiprocket - Shipping in India 19 de fevereiro de 2020

Dear Jewels Kafe,

Thanks for taking the time to share your prestige opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have.

Team Shiprocket