Shiprocket: eCommerce Shipping

don't waste time guys they don't have a solutions for the pick up related and delivery related even their customer care executive cut the call while you are discussing even no support while you do escalation on mail or ticket escalation@shiprocket.com totally time waste

Great support and nice API to work on with your shopify store.
Good going shiprocket, hope you will keep this experience in future too with your customers.

Arav helped me to fix this issue, it was very difficult but Arav made it very easy and smooth in giving resolution.

Service is really Good and it is best platform to deliver your products on time & in best price with N no. of courier partner. Mr. Prakash Anand Guide me very well whenever I was facing issues. And never disappoint me with their support services Best service to ship product with best support team. - Hukum Kurti

Worst app ever.......Firstly I thought 3.3 stars on the shopify app store is very less for app like Shiprocket. But when I started using it, 3.3 stars are way higher for such a worst app and service. They deserve 0.5 stars for their service and the whole system. They don't have any control over shipments. Don't take any immediate action. Very very bad experience with NDR and RTO. I would suggest using Nimbus post instead of shiprocket. They have very good service and control over shipments.

Thanks for resolve my integration issue, shiprocket integration team guide me and integrate my shopify store with shiprocket.

If it will have 0 than i will give 0 to it. No customer support at all. They will just ask you to pay for there plan by giving discount coupons and than for any query, they ask you to chat regarding this on portal and cut your phone again and again inbetween talk and on chat portal they will reply you after hours and don't able to understand your problem as a user and stop replying to you. Just market there highest paid plan to you inbetween. Don't pay a penny to them without using lite plan and if not satisfied than don't use them. Great players in the market are available.

Great app to work on, but handled by very incompetent employees.
5 star to tech team and Saahil. 4 star to Abhinav. Zero star to rest all.

I guess the average is 2.

Great integration with all logistics service providers for domestic and international shipments. The app works perfectly without any glitches in syncing the orders on time.

My account manager is sarika. And she is providing good service.

Shiprocket is a very good platform. Good Service ever

Thanks Shiprocket
And Special Thanks to Sarika