Recensioner (946)
Förfina
-
Efter omdömen
Read At Least Once before think to use Shiprocket for ecommerce shipping. I am writing this review after all my options are closed. There are 20 more shipments we had shipped through this service but all those shipments are missing . We are following up with a support and escalation team but only and only we are getting one answer that waits for 48 hour from the starting even if they do not have ...
We regret the inconvenience caused. We understand you are disheartened by the service. Please help us with the AWB number and concern in detail at escalation@shiprocket.in ...
Very disappointing service...Worst customer service...No proper and timely resolution on tickets...Delay in COD remittance..
Shipments got processed for RTO without any reason they are taking 2-3 weeks to rectify such issues. The customer care is not responsive. .Customer care agents won't be available most time.If connected also, they will simply put on hold and end the call without giving ...
shitty aggregator! too many fake weight discrepances. install this if you love losing your money! lost a lot of money on this app
Dear Hyperproclothing,
We want to sincerely apologize for your negative experience. However, we'd like to learn more about your situation so that we can take corrective ...
Worst service. Always delays in pickup. Courier agencies wont get proper pickup dates from shiprocket which leads to pick delays. Customer service is much worst. they wont listen exact contest and always responds with autoreplies. every shipment has to reachout customer care or help to get it picked.
Hi Sajaye, We would like to inform you that the shipment with AWB: D59085584 has been delivered on 20-03-2023. Please feel free to mail us at escalation@shiprocket.com for ...
support services of shiprocket are very bad and do not provide any help of any sort. I have used there services for a while and everytime I call to clear my problem they disconnect calls. Weight disputes are endless with shiprocket and ask for many photos before saying no resolution can be done.
We value the importance of your concern and apologize for the hassle. Please share the respective AWB number you are referring to at escalation@shiprocket.in so that we can ...
The customer care is pathetic. They just hnag the call when they cannot resolve the issue. The only response they give is " Our team is working on the issue".
My shipment is not delivered since last 3 weeks and no one is aware where the shipment is.
Hi, we apologize for the hassle. We would like to inform you that the shipment has been RTO initiated on 13-02-2022 and now In transit. The TAT for RTOed shipment is 15-20 ...
never trust shiprocket, they charges many hidden charges than show the amount, first they charges more shipping charges than others, misrouted products, stolen products, than from 100 almost 60 times they without try delivery attampt automatically change status RTO, when you receive parcel of RTO, they change products, some times sent empty parcels just papers into parcles for show they deliverd ...
Hi! Our team tried to contact you on your registered contact number multiple times however, the call went unanswered. We would like to inform you that the shipment has been ...
THIS COMPANY'S GOAL IS TO KILL ALL SMALL BUSINESS IN INDIA We have been a victim of delivery scam, delayed packages, multiple RTOs in recent months. Customer Service is simply useless. We have spent lakhs of rupees in shipping charge, COD fees,Advance COD fee since inception. It is sad to say that we have lost several loyal customer due to really worst service from shiprocket . Looks like the ...
Oh no! this is not the service we are known for. We understand you're not happy with the experience. We would like to connect with you to hear about your feedback and seek a ...
DISASTER...WORST SERVICE...DONT FALL FOR THIS SHIT...... THEY RANDOMLY CANCELLED MORE THAN 10 PREPAID ORDERS WITHOUT INFORMING US.
specially "SAHIL SHARMA" one of the WORST KAM manager
Dear Customer,
We want to sincerely apologize for your negative experience. However, we'd like to learn more about your situation so that we can take corrective actions ...
The Weight Discrepancy is unjust. They are holding our Wallet Money. Our 90 Percent of the Products are 100 to 150 grams. but they are charging it for 1 Kg. A small DC fan used for induction cooker we are selling it for 95 Rupees. It weight is 100 grams. But they charged us Rs. 455. And when we raised dispute they are saying that the Courier Rejected your Claim. Very Very Unjust. Dictatorship.
...
Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at escalation@shiprocket.in so that we can understand and assist you ...