Recensioner (945)

Helhetsomdöme
4,2
Antal per omdömesnivå
  • 67 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 22 % av omdömena har 1 stjärnor
2 september 2021

The Biggest MISTAKE I did in my e-commerce business IS USING SHIPROCKET. This service is so bad that it can completely spoil your ecom business. Here are the issues I faced but never got the solution... 1. Pickup Exeption issue - The courier boys were picking up the parcels but not updating in the shiprocket portal that the parcels have been picked up hence some parcels show pickup exception and when we share the signed manifest with the Shiprocket support team, they delay the process always. I had around 20 cases like this and they never solved the issue and in return they say that you have done FAKE sign on Manifest, haha... what an amazing reason to close the case. 2. No Transparency on COD remittance - We cannot see how much COD amount has been collected in the portal, everytime we have to call in the support number to know the amount and someone will tell you a different figure and then another person will tell you a different figure. 3. Fake Attempts - The delivery boys from the aggregated courier companies make a LOT of fake attempts and when you share the proof with Shiprocket team, the support team just delay the process and hence the shipment becomes RTO. If you are going with Shiprocket, then you should expect a jump in your RTO percentage by 20-30%. The list of problems can go on and on with shiprocket. But even after reading the above feedback if you want to go with Shiprocket then feel free to ship at least 100 pacels and then the picture will be very clear to you. Or if you want a better solution then go with Ithink logistics (Way better) ---------------------------
In the end, I just want to tell to the shiprocket team that, kindly improve your work. I have my so many parcels pending (ticket no. 3171114), solve them if you have the willingness. I will be very happy to change my feedback based on the improved performance.
--------------------------- Thank You

Deetil.com
Indien
En dag användning av appen
Shiprocket - Shipping in India svarade 2 september 2021

Hi. We understand this must have been extremely inconvenient for you. Accept our sincere apologies for the same as this is not something we are known for. Our team has been notified of the same and you shall be contacted in this regard, soon. - Team Shiprocket

13 mars 2024

ye log in detail to sahi lo

shubh
Indien
39 minuter användning av appen
Shiprocket - Shipping in India svarade 18 mars 2024

Hi Shubh! We certainly understand your concern here. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB

6 september 2020

Thief.... Stealing Money by declaring false weight... Don't go for this. other than this good module but no use.

Ventota Retail
Indien
Ungefär en timme användning av appen
Shiprocket - Shipping in India svarade 6 september 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket

Redigerat 15 oktober 2020

I click on Add App and then I am taken to Shiprocket homepage, nothing happens after that. I have already created a Shiprocket account. *** UPDATE *** Automatically adding the app doesn't work. First create a Shiprocket account, by going to their site. Then follow steps as mentioned here: https://support.shiprocket.in/support/solutions/articles/43000326273-how-do-i-integrate-shopify-as-a-channel-with-shiprocket-

Tons Valley Shop
Indien
Ungefär en timme användning av appen
Shiprocket - Shipping in India svarade 15 oktober 2020

Dear User,

The team is working on this. Be assured, we will get your store's integration done and let you know.

3 april 2018

Portal only good but they are doing billing cheating 3x 4x also charging. You will get steal by them fo sure. Before of shiprocket. i lost more than 10k in 3 months.

Regro
Indien
3 minuter användning av appen
15 januari 2025

Triyana
Indien
Ungefär 2 månader användning av appen
Shiprocket - Shipping in India svarade 17 januari 2025

Dear Seller! We are sorry for the inconvenience that is caused. As we discussed, we have sent you an email with the details, kindly check. ~ Team Shiprocket

26 juli 2024

Clofii
Indien
Mer än ett år användning av appen
Shiprocket - Shipping in India svarade 8 augusti 2024

Hi! I wonder what went wrong. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- RV