Shiprocket: eCommerce Shipping

i am modifying this review as shiprocket team told me to give full support in beginning , but the real thing is they charge wrong weights , will never solve your problem . they even do not deserve 1 star . their customer helpline is worst and very worst . my cases are not solved since 3 months . please dont even try . or if you want to , please start with free plan , do not waste your money .

the previous review was -
"Shiprocket is providing dedicated support to all Shopify users . My account has been move into gold tier and i am happy with the services .
Must try the app .
made my work so easy . "

Thank you shiprocket for the help, its is a nice experience with you. All staff are very helpful. Thank You

Very frustrating service, the customer service from shiprocket is THE worst ever. Everytime we tried to escalate the issue we have to wait atleast 24-48 hrs. but the issue is still not closed, then again when we try to call them they repeat the same process to wait for more 24-48 hrs. Telling the customer service guys to solve the problem is literally MADNESS!! they do not listen and always make their word come true. We are facing frequent RTO, COD Remittance delays, NDR's, and whatnot! Horrible service.

This platform is very easy to use with Shopify. They always provide promp support and their customer support is very good. my account manager Mr. Sahil sharma is very supportive. cheers to you guys..!!!

Great app, completely necessary for indian ecommerce.!!!! Great help from team and staff Amazinggggg

Good Features , we have been using for a long time. Pricing also good in comparison to other avaialble in market

Been good so far. Smooth integration with shopify and great flexibility in choosing the right logistics partner.

Integration is working fine with ShipRocket being a kam rajesh ji is supporting us in a good manner.

We are very happy with the services provided by Shiprocket since 2 years, Desktop dashboard is very user friendly and shows all relevant information on shipment status.

very bad service cod amount collect but no deposit my account and one product in missing but not deposit amount many time email and call but not solve my problem software is very good but customer service is very very poor and unsupported