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Thank you for the help, much appreciated.
Also the syncing part is good, overall looking forward to increase the load post Shiprocket support
Its Been pathetic since I started working with Shiprocket. They never responds to any email nor they address any query. Once they onboard they just dont care...
Be careful - They can suspend account anytime and then your business can be on toss for which they dont care.
Highly unprofessional with work...
arav great work keep it up
Thank u Shiprockt help me with in 12 hr ayaan help full on call 3 -4 times proper help me thank u ship rocket or now new bussiness with shiprocket again
THANK YOU Ayan from technical team of shiprocket for fast resolution of my concern and making our shipments convenient..
Best courier service providers with staff and professional services. Highly Recommended to others!!! Special Thanks to Adnan for spice guide
Ship Rocket is so far the most convenient and reliable shipping service we have came across.
We got the most competitive rates in the market without any minimum commitments, automated shipping labels and invoices, no hidden costs, no need to calculate any fuel surcharge or taxes.
Most of our shipments are international and Mr. Alok Tiwari has always been there to help and support us and always does more than what his job requires him to do, be it helping out on holidays or late at nights.
Our shipping quantities are not that huge so far but we still get excellent support. We did had some minor issues every now and then when we just joined them but the team took good care of it and resolved it.
We highly recommend their services for any small and mid sized ecommerce business.
I'm using shiprocket since 4 months, Their service and customer followup is good. They are providing courier services at cheapest rates online!!
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
SHIPROCKET IS THE MOST PATHETIC APP. THEY MESSED UP DELIVERY FOR OUR FIRST ORDER AND DONT HAVE CLUE ABOUT ANYTHING. CUSTOMER SUPPORT IS THE MOST USELESS. IF YOU WANT TO SAVE YOUR BUSINESS AND AVOID BAD CUSTOMER EXPERIENCE PLEASE PLEASE PLEASE PLEASE DO NOT USE THIS APP....
Hi, That is not something we wanted you to go through! We intend the best for our customers and would like to look into this on priority. Please help us with your registered contact details and concern in detail at escalation@shiprocket.com and we will get back to you promptly. -Team Shiprocket
This app is going from bad to worse and from worse to worst. Very very poor customer service. The chat support is of no use. They just raise tickets and keep sending automated emails that they are looking into the issue. But no one responds and finally you get to know that the ticket is marked as resolved. How??? Most irritating thing is the international shipping which was earlier available through aramex is no longer available..every international shipping gives error that the area is not service-able. I had to cancel all my international orders i couldnt get any shipments arranged. I lost lot of money as i had to refund all my paid orders and my customers lost faith in me. My international business is shutdown now all thanks to shiprocket. And if you ask them they give absolutely no reply. We are paying extra just to enable international shipping and we get this. Pls stay away from this app.
Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket