Shiprocket: eCommerce Shipping

Shiprocket responds quickly to any issues merchants face. Tushar from their team did well with tech support.

Best courier service provider, absolutely loved the service. The team is very cooperative and made the onboarding and shipments hassle free. Would love to work with them like forever!!

https://www.onlinegreenday.com/

Thanks for Shiprocket services. We got excellent services from shiprockt for my shippments.

Great customer support and efficient smooth synchronization of orders.
with all of their new features and products it makes life easy for an ecommerce business.

Worst App, shiprocket Destroy my business, no one pickup the orders contact directly ship company,Wost app

(last review with 4 star) Update after 24 hours: Got call from Shiprocket team through out the day, helped me out with my queries and then with few settings understanding the API is exchanging information. Again would like to appreciate Mr. Shaan over here for handling my problems diligently. Rating updated 4 Star.

(Second review with 1 star after frustrating experience with API) Updated after 1 hour waiting for orders to sync: Mr. Shaan has informed that he will follow-up after 30 mins and there will be orders seen on dashboard. No call, No Sync, No Option to follow-up from my end with support team.
Such a waste of time. If shiprocket is checking this review, i anticipate a call back.

(First Review with 4 Star)The support function is quite proactive and helpful to run me thorough the shiprocket portal. Mr. Shaan from shiprocket has hold on total portal section and he guided me through the necessary settings in jiffy.

Very nice support received from Harsh Mohan from shiprocket team

Why is there no option to deactivate the account fully also if we call support the experience is not good at all.

Worst customer care support. There is no price edit option. No reply to the support ticket. Use Pickrr instead. At least the prices are lower than this shiprocket.

I tried this app for a day and booked 3 orders, none of which were picked up even 4 days later. Even the customer care has no clarity about the issue. This is only going to create more angry customers. I would recomen using another app or directly collaborating with Delhivery or Ecom.