Shiprocket: eCommerce Shipping

Shiprocket: eCommerce Shipping

価格設定
無料プランあり
評価
3.7 (686)

Shiprocket helps Indian businesses automate shipping operations & fulfill orders across the world.

With Shiprocket, eCommerce and D2C brands can ship their Shopify orders through a unified interface that brings together 25+ courier partners on one platform. It facilitates SMBs with hassle-free shipping in India to 24000+ pincodes and 220+ countries and territories worldwide. Shiprocket’s services include Courier Recommendation Engine (CORE), competitive shipping rates, branded tracking page, instant order updates to buyers via email, WhatsApp and SMS, and much more.

With Shiprocket, eCommerce and D2C brands can ship their Shopify orders through a unified interface that brings together 25+ courier partners on one platform. It facilitates SMBs with hassle-free shipping in India to 24000+ pincodes and 220+ countries and territories worldwide. Shiprocket’s services include Courier Recommendation Engine (CORE), competitive shipping rates, branded tracking page, instant order updates to buyers via email, WhatsApp and SMS, and much more. さらに表示する
  • Automated Shipping Workflows
  • Returns and Refund Management
  • Buyer Communication Management
  • Affordable International Shipping

公開日

2017年7月6日

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

Amazon, eBay, Razorpay, Payoneer

価格設定

Lite Plan

無料

  • Shipping rates starting @Rs 29/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Basic Plan

$17 /月

  • Shipping rates starting @Rs 21/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Advanced Plan

$34 /月

  • Shipping rates starting @Rs 20/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Pro Plan

$52 /月

  • Shipping rates starting @Rs 19/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。

レビュー (686)

総合評価
3.7
評価レベルごとの件数
  • 評価の61%は5つ星です
  • 評価の9%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の27%は1つ星です
2024年6月5日

Very bad service product support team does not work properly
Products are not delivered. When we tell AM, 30 days pass by and then even RTO is not delivered Even if the courier makes a mistake, just look at this return %

GAVO HARSHIDDHI
インド
アプリの使用期間:1年以上
Shiprocket - Shipping in Indiaが返信しました 2024年6月14日

Hi! I certainly understand your concern here and apologize for the hassle. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and I will connect with you on priority.- MB

2024年6月7日

Customer care only knows to give time 24-28hours they will not do anything. i lost my sales + customers and got bad reviews on my site. Even if you will fill NDR (with recording) even if you will do conference call with shiprocket and customer. they are helpless only can give 24-28hours time if courier boy wants he will if not he will return.
.

Vijay & Sons
インド
アプリの使用期間:10ヶ月
Shiprocket - Shipping in Indiaが返信しました 2024年6月14日

Hi, I apologize for your recent negative experience. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and I will connect with you on priority.- MB

2024年5月13日

Absolutely infuriating! Shiprocket turned my orders into a disaster zone. Forget on-time deliveries – my customers waited 10-15 days extra, then what? They just rejected the orders! Lost sales, unhappy customers – thanks a bunch, Shiprocket.

But the nightmare doesn't end there. Picking up the products? Another saga. It took me 7-10 calls for EACH shipment just to get their support team to schedule a pickup. And let's not forget, half the time they had no clue where the package even was!

Look, if you value your business and your customer relationships, don't even think about using Shiprocket. Find a shipping partner who actually delivers on their promises. Because with Shiprocket, you're risking a whole lot more than just a late package.

For your reference I am giving some orders AWB numbers here:

10303472446
SRTC5242132296

Car Crown
インド
アプリの使用期間:4ヶ月
Shiprocket - Shipping in Indiaが返信しました 2024年5月19日

Hello! Thank you for your valuable time during the conversation over a call. I hope your concern has been addressed. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB

2024年6月7日

PATHETIC SERVICE. THEIR CARRIER PARTNERS ARE SHOWING RTO DELIVERED EVEN IF THE ORDER IS ALREADY DELIVERED TO THE CUSTOMER.

ALSO THEY ARE NOT SETTLING THE MONEY AS WELL. THIRD CLASS COMPANY. SUCH THIEVES THEY ARE.

Swayur
インド
アプリの使用期間:1年以上
Shiprocket - Shipping in Indiaが返信しました 2024年6月14日

Hi! That's not what I want you to experience. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB

編集日:2024年6月12日

PATHETIC SERVICE- there is no option to create a ticket if the orders are not delivered or RTOed without even reaching out to the customer. Ticket cases go unanswered and damaged/broken/lost shipments are never paid for.

The so called escalation@shiprocket.com id does not receive emails and the "hold on" update on the review is again a FRAUD review with no action being taken.

Dharma Originals
インド
アプリの使用期間:5ヶ月
Shiprocket - Shipping in Indiaが返信しました 2024年5月24日

Hi! That's not what I want you to experience. Please be assured that I have highlighted and prioritized this concern. You will get an update by tomorrow. Kindly hold on until then. Your patience is appreciated in the interim. - MB

サポート

Shiprocket: eCommerce Shippingに関するご質問にはShiprocket - Shipping in Indiaがお答えいたします。

開発者

Shiprocket - Shipping in India

416, Udyog Vihar III,, Sector 20,, Gurugram, HR, 122008, IN

リソース

この開発者は日本語での直接的なサポートを提供していません。

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