Shiprocket: eCommerce Shipping
Galerij met uitgelichte afbeeldingen
Over deze app
Geïntroduceerd
6 juli 2017
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
Uitbestede fulfilment , Bestellingen beheren - AndersWerkt met
Amazon, eBay, Razorpay, PayoneerShiprocket helpt Indiase bedrijven met het automatiseren van verzendoperaties en het vervullen van bestellingen over de hele wereld.
Met Shiprocket kunnen eCommerce en D2C merken hun Shopify bestellingen verzenden via een uniforme interface die meer dan 25 koerierspartners op één platform samenbrengt. Het faciliteert MKB's met probleemloze verzending in India naar meer dan 24000 pincodes en 220+ landen en gebieden wereldwijd. De diensten van Shiprocket omvatten de Courier Recommendation Engine (CORE), concurrerende verzendtarieven, een merkeigen trackingpagina, directe orderupdates naar kopers via e-mail, WhatsApp en SMS, en nog veel meer.
- Geautomatiseerde Verzendprocessen
- Retour- en Terugbetalingsbeheer
- Communicatiebeheer met Kopers
- Betaalbare Internationale Verzending
Bevat automatisch vertaalde tekst
Prijs
Lite Plan
Gratis
- Verzendtarieven beginnen bij € 29/500gms (Excl. van GST)
- Beschikbare Koerierspartners: Aramex, Delhivery, BlueDart, Xpressbees, & meer.
Basis Plan
$17 /maand
- Verzendtarieven beginnen bij € 21/500gms (Excl. van GST)
- Beschikbare Koerierspartners: Aramex, Delhivery, BlueDart, Xpressbees, & meer.
Geavanceerd Plan
$34 /maand
- Verzendtarieven beginnen bij € 20/500gms (Excl. van GST)
- Beschikbare Koerierspartners: Aramex, Delhivery, BlueDart, Xpressbees, & meer.
Pro Plan
$52 /maand
- Verzendtarieven beginnen bij € 19/500gms (Excl. van GST)
- Beschikbare Koerierspartners: Aramex, Delhivery, BlueDart, Xpressbees, & meer.
Lite Plan
Gratis
- Verzendtarieven beginnen bij € 29/500gms (Excl. van GST)
- Beschikbare Koerierspartners: Aramex, Delhivery, BlueDart, Xpressbees, & meer.
Basis Plan
$17 /maand
- Verzendtarieven beginnen bij € 21/500gms (Excl. van GST)
- Beschikbare Koerierspartners: Aramex, Delhivery, BlueDart, Xpressbees, & meer.
Geavanceerd Plan
$34 /maand
- Verzendtarieven beginnen bij € 20/500gms (Excl. van GST)
- Beschikbare Koerierspartners: Aramex, Delhivery, BlueDart, Xpressbees, & meer.
Pro Plan
$52 /maand
- Verzendtarieven beginnen bij € 19/500gms (Excl. van GST)
- Beschikbare Koerierspartners: Aramex, Delhivery, BlueDart, Xpressbees, & meer.
Bevat automatisch vertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd.
678 recensies
USELESS SERVICE & SUPPORT - I escalated the issue,that customer might not have received the product after sometime, and requested for the POD. But shiprocket team simply said that they wont be able to provide the POD, as the TAT for the same is 3 days, after the delivery of the product. Happened with AWB number 339101337020.
I have taken their enterprise plan, I was expecting a bit of help from there end, but they simply said that you raised the issue after 3 days, so Shiprocket is not responsible for the loss.
I regularly check the rating of the courier from which we send the courier and then send the package. But even after that this issue happened.
Better deal directly with the courier companies or other B2B vendor, as they can provide you with the POD & even refund the courier & charges even after 3 months of raising the issue
Hello! I never want you to feel this way. As per your concern, I have checked the same with the respective courier and the POD request has been denied as the request was raised beyond TAT.
Please be informed that TAT for any POD request is 72 hours from the shipment status updation. - MB
PATHETIC SERVICE- there is no option to create a ticket if the orders are not delivered or RTOed without even reaching out to the customer. Ticket cases go unanswered and damaged/broken/lost shipments are never paid for.
Hi! That's not what I want you to experience. Please be assured that I have highlighted and prioritized this concern. You will get an update by tomorrow. Kindly hold on until then. Your patience is appreciated in the interim. - MB
Absolutely infuriating! Shiprocket turned my orders into a disaster zone. Forget on-time deliveries – my customers waited 10-15 days extra, then what? They just rejected the orders! Lost sales, unhappy customers – thanks a bunch, Shiprocket.
But the nightmare doesn't end there. Picking up the products? Another saga. It took me 7-10 calls for EACH shipment just to get their support team to schedule a pickup. And let's not forget, half the time they had no clue where the package even was!
Look, if you value your business and your customer relationships, don't even think about using Shiprocket. Find a shipping partner who actually delivers on their promises. Because with Shiprocket, you're risking a whole lot more than just a late package.
For your reference I am giving some orders AWB numbers here:
10303472446
SRTC5242132296
Hello! Thank you for your valuable time during the conversation over a call. I hope your concern has been addressed. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
⚠️ Avoid Shiprocket at all costs! ⚠️
Shiprocket is a complete letdown! They didn't pick up my stuff for 7 to 10 days and even made up fake RTO problems. It's impossible to get help from their customer service team. Don't use Shiprocket unless you want stress and disappointment. Stay away!
Hi! Our team tried to contact you on your shared number multiple times however had no luck. Please share an alternate number or convenient time at escalation@shiprocket.com for a callback. - MB
The website is just trying to upsell you everything, I added Rs. 500 in the wallet and still its not letting me ship my order saying "your account is flagged", support is very slow.
Hi! That's not what I want you to experience. I have responded to your concern via ticket id 8256149 with an update, kindly check and share the requested details within 24 hours so that I can resolve the issue on priority. - MB
Over deze app
Geïntroduceerd
6 juli 2017
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
Uitbestede fulfilment , Bestellingen beheren - AndersWerkt met
Amazon, eBay, Razorpay, PayoneerGemaakt door Shiprocket - Shipping in India
Over Shiprocket - Shipping in India
Gemiddelde score: 3,9
7 jaar ervaring bij het maken van apps voor de Shopify App Store
416, Udyog Vihar III,, Sector 20,, Gurugram, HR, 122008, IN