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Outstanding Shipping Experience with Shiprocket
As the owner of Slice Cover, a brand that takes pride in delivering high-quality iPhone cases to our customers, finding a reliable shipping partner is crucial for us. Shiprocket has exceeded our expectations in every way.
From the start, the platform's user-friendly interface made the entire process smooth and efficient. The real-time tracking and transparent communication kept both us and our customers informed every step of the way. Our shipments have consistently arrived on time, with the packaging intact, reflecting the care and attention to detail that we value.
In a business where customer satisfaction is paramount, shiprocket has proven to be an invaluable partner. Their commitment to reliability and excellent service aligns perfectly with our brand's values. We couldn’t be more pleased with the experience and look forward to continuing our partnership.
Thank you, shiprocket , for helping us keep our customers happy!
Shiprocket is a solid tool for managing shipments efficiently. The user interface is intuitive and clean, making it easy to navigate even if you're not particularly tech-savvy.
Shiprocket is a reliable and effective logistics app that meets most of my needs. With a few enhancements, it could easily become a top choice for logistics management. If you’re looking for an app to streamline your logistics operations, Shiprocket is definitely worth considering.
Working with Shiprocket has been a fantastic experience, thanks in large part to the exceptional service provided by Rajesh Rana, our account manager. Rajesh has consistently delivered outstanding support, ensuring that our shipments are handled with utmost efficiency and on-time delivery. His deep understanding of the platform's technology has made our operations smoother and more effective.
Rajesh’s expertise in pricing has also been invaluable, helping us navigate various options to find the most cost-effective solutions without compromising on quality. His responsiveness and willingness to go the extra mile to resolve any issues have significantly enhanced our experience with Shiprocket.
Overall, Rajesh Rana’s dedication and professionalism make him a standout account manager. I highly recommend both Shiprocket and Rajesh for anyone seeking reliable, efficient, and customer-focused shipping solutions.
We've been using Shiprocket for my e-commerce business, and their suite of services has been impressive. From their fulfillment service to the engage and amplify features, Shiprocket has provided a comprehensive solution for managing and growing my business. The fulfillment service ensures timely and accurate deliveries, which is crucial for customer satisfaction.
The engage feature has been a game-changer in keeping my customers informed and engaged through various communication channels. Amplify has significantly boosted my visibility and sales by optimizingour marketing efforts. Overall, Shiprocket has streamlined operations, making it easier to scale the business. Highly recommended for any e-commerce business looking for a reliable logistics and growth partner.
Extremely easy integration. Really smooth panel which anyone can use from yourself to any new staff can easily understand within hours how to us and operate. Lot of exciting and innovative features to add value to your D2C store. Pretty much ticks all the boxes needed for a great shipping aggregator
Great service by team, hassle free shipping and now they introduce one day shipping as well, most of the customer is satisfied with the fast delivery experience. Personalise account manager helps alot in everything so i don't have to call support everytime.
We have been using Shiprocket with our Shopify store for a while now, and overall, it's been a great experience.
The platform is user-friendly and provides detailed analytics, helping us to keep track of shipping costs and performance.
If you're running an e-commerce store on Shopify and looking for a reliable shipping partner, Shiprocket is definitely worth considering!
I am extremely disappointed with the service provided by Shiprocket. Despite the fact that my order was successfully delivered to the customer, I attached an image for proof, Shiprocket dashboard still showed the order as undelivered. I have made numerous attempts to contact their customer support team to resolve this issue, but it seems that my concerns have fallen on deaf ears. To make matters worse, when I received the shipment back, it contained a completely different product than what was originally sent, because obviously the customer already received the order. This is a clear indication of negligence and mishandling of the order. I am utterly unsatisfied with the lack of control over shipments and poor service provided by Shiprocket. And this is not the first time I've faced this issue, there are several different issues like lost shipment, undelivered shipment wtc with their service. I would not recommend their services to anyone.
Hi! This is not the impression we want you to have of us. I tried connecting with you to address this further, but there was no response from your end. Please share your concern in details on escalation@shiprocket.com so that we can look into it and assist you further. - RV
Using it since almost 2 years now. Perfect for all in one shipping solution.
We have been using Shiprocket with our Shopify store for a while now, and overall its been a great experience. The platform is user-friendly and provides detailed analytics, helping us to keep track of shipping costs and performance.