Shiprocket: eCommerce Shipping

Shiprocket: eCommerce Shipping

Plano gratuito disponível
Classificação (4,0)
Avaliações

Sobre o app

Lançado

6 de julho de 2017

Idiomas

inglês

Este app não está traduzido para português (Brasil)

Funciona com

Amazon, eBay, Razorpay, Payoneer

Shiprocket helps Indian businesses automate shipping operations & fulfill orders across the world.

With Shiprocket, eCommerce and D2C brands can ship their Shopify orders through a unified interface that brings together 25+ courier partners on one platform. It facilitates SMBs with hassle-free shipping in India to 24000+ pincodes and 220+ countries and territories worldwide. Shiprocket’s services include Courier Recommendation Engine (CORE), competitive shipping rates, branded tracking page, instant order updates to buyers via email, WhatsApp and SMS, and much more.

With Shiprocket, eCommerce and D2C brands can ship their Shopify orders through a unified interface that brings together 25+ courier partners on one platform. It facilitates SMBs with hassle-free shipping in India to 24000+ pincodes and 220+ countries and territories worldwide. Shiprocket’s services include Courier Recommendation Engine (CORE), competitive shipping rates, branded tracking page, instant order updates to buyers via email, WhatsApp and SMS, and much more. mais
  • Automated Shipping Workflows
  • Returns and Refund Management
  • Buyer Communication Management
  • Affordable International Shipping

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Preços

Lite Plan

Grátis

  • Shipping rates starting @Rs 29/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Basic Plan

$17 /mês

  • Shipping rates starting @Rs 21/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Advanced Plan

$34 /mês

  • Shipping rates starting @Rs 20/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Pro Plan

$52 /mês

  • Shipping rates starting @Rs 19/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Lite Plan

Grátis

  • Shipping rates starting @Rs 29/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Basic Plan

$17 /mês

  • Shipping rates starting @Rs 21/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Advanced Plan

$34 /mês

  • Shipping rates starting @Rs 20/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Pro Plan

$52 /mês

  • Shipping rates starting @Rs 19/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

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Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias.

673 avaliações

Classificação geral
4
Número por nível de avaliação
  • 62% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 25% das avaliações são de 1 estrelas
Data de edição: 30 de março de 2024

USELESS SERVICE & SUPPORT - I escalated the issue,that customer might not have received the product after sometime, and requested for the POD. But shiprocket team simply said that they wont be able to provide the POD, as the TAT for the same is 3 days, after the delivery of the product. Happened with AWB number 339101337020.

I have taken their enterprise plan, I was expecting a bit of help from there end, but they simply said that you raised the issue after 3 days, so Shiprocket is not responsible for the loss.

I regularly check the rating of the courier from which we send the courier and then send the package. But even after that this issue happened.

Better deal directly with the courier companies or other B2B vendor, as they can provide you with the POD & even refund the courier & charges even after 3 months of raising the issue

Sahyog Wellness
Índia
11 meses usando o app
Shiprocket - Shipping in India deixou uma resposta 30 de março de 2024

Hello! I never want you to feel this way. As per your concern, I have checked the same with the respective courier and the POD request has been denied as the request was raised beyond TAT.

Please be informed that TAT for any POD request is 72 hours from the shipment status updation. - MB

21 de fevereiro de 2024

Not recommended. When you have to follow up for every order for days you not only end up frustrating yourself but also lose customer's trust.

ghumri
Índia
Aproximadamente 1 ano usando o app
Shiprocket - Shipping in India deixou uma resposta 2 de março de 2024

Hello! I hope your concern has been addressed and resolved over the call. Please feel free to address your concern at escalation@shiprocket.com for further assistance. - MB

14 de março de 2024

⚠️ Avoid Shiprocket at all costs! ⚠️

Shiprocket is a complete letdown! They didn't pick up my stuff for 7 to 10 days and even made up fake RTO problems. It's impossible to get help from their customer service team. Don't use Shiprocket unless you want stress and disappointment. Stay away!

Arcedior
Índia
9 meses usando o app
Shiprocket - Shipping in India deixou uma resposta 18 de março de 2024

Hi! Our team tried to contact you on your shared number multiple times however had no luck. Please share an alternate number or convenient time at escalation@shiprocket.com for a callback. - MB

20 de abril de 2024

I've been using Shiprocket for a while now, and unfortunately, I've consistently faced issues with missed pickups. After scheduling orders, no pickups occur, and there's a complete lack of communication from Shiprocket regarding the delays. This has happened on all orders, significantly impacting my ability to fulfill orders on time.

This lack of reliability is causing major problems for my business. Customers expect timely deliveries, and these missed pickups are leading to delays and frustration.

I would appreciate it if Shiprocket could address this issue and ensure consistent pickups are scheduled and communicated effectively.

Jiva Tattva
Índia
13 dias usando o app
7 de fevereiro de 2024

I was having app related issue but a quick resolution was provided by Mr Tushar. He explained every step patiently.

RIVYARA
Índia
Aproximadamente 1 mês usando o app

Sobre o app

Lançado

6 de julho de 2017

Idiomas

inglês

Este app não está traduzido para português (Brasil)

Funciona com

Amazon, eBay, Razorpay, Payoneer

Desenvolvido por Shiprocket - Shipping in India

Sobre Shiprocket - Shipping in India

Avaliação média: 4,0

Constrói apps para a App Store da Shopify há 7 anos

416, Udyog Vihar III,, Sector 20,, Gurugram, HR, 122008, IN

Atendimento

Envie uma mensagem

support@shiprocket.com

Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).

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