Shiprocket: eCommerce Shipping

Shiprocket: eCommerce Shipping

Preços
Plano gratuito disponível
Classificação
3,8 (683)

Shiprocket helps Indian businesses automate shipping operations & fulfill orders across the world.

With Shiprocket, eCommerce and D2C brands can ship their Shopify orders through a unified interface that brings together 25+ courier partners on one platform. It facilitates SMBs with hassle-free shipping in India to 24000+ pincodes and 220+ countries and territories worldwide. Shiprocket’s services include Courier Recommendation Engine (CORE), competitive shipping rates, branded tracking page, instant order updates to buyers via email, WhatsApp and SMS, and much more.

With Shiprocket, eCommerce and D2C brands can ship their Shopify orders through a unified interface that brings together 25+ courier partners on one platform. It facilitates SMBs with hassle-free shipping in India to 24000+ pincodes and 220+ countries and territories worldwide. Shiprocket’s services include Courier Recommendation Engine (CORE), competitive shipping rates, branded tracking page, instant order updates to buyers via email, WhatsApp and SMS, and much more. mais
  • Automated Shipping Workflows
  • Returns and Refund Management
  • Buyer Communication Management
  • Affordable International Shipping

Contém texto sem tradução

Mostrar tradução

Lançado

6 de julho de 2017

Idiomas

inglês

Este app não está traduzido para português (Brasil)

Funciona com

Amazon, eBay, Razorpay, Payoneer

Preços

Lite Plan

Grátis

  • Shipping rates starting @Rs 29/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Basic Plan

$17 /mês

  • Shipping rates starting @Rs 21/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Advanced Plan

$34 /mês

  • Shipping rates starting @Rs 20/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Pro Plan

$52 /mês

  • Shipping rates starting @Rs 19/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Lite Plan

Grátis

  • Shipping rates starting @Rs 29/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Basic Plan

$17 /mês

  • Shipping rates starting @Rs 21/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Advanced Plan

$34 /mês

  • Shipping rates starting @Rs 20/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Pro Plan

$52 /mês

  • Shipping rates starting @Rs 19/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Contém texto sem tradução

Mostrar tradução

Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias.

Avaliações (683)

Classificação geral
3,8
Número por nível de avaliação
  • 61% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 26% das avaliações são de 1 estrelas
7 de junho de 2024

PATHETIC SERVICE. THEIR CARRIER PARTNERS ARE SHOWING RTO DELIVERED EVEN IF THE ORDER IS ALREADY DELIVERED TO THE CUSTOMER.

ALSO THEY ARE NOT SETTLING THE MONEY AS WELL. THIRD CLASS COMPANY. SUCH THIEVES THEY ARE.

Swayur
Índia
Mais de 1 ano usando o app
Shiprocket - Shipping in India deixou uma resposta 14 de junho de 2024

Hi! That's not what I want you to experience. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB

5 de junho de 2024

Very bad service product support team does not work properly
Products are not delivered. When we tell AM, 30 days pass by and then even RTO is not delivered Even if the courier makes a mistake, just look at this return %

GAVO HARSHIDDHI
Índia
Mais de 1 ano usando o app
Shiprocket - Shipping in India deixou uma resposta 14 de junho de 2024

Hi! I certainly understand your concern here and apologize for the hassle. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and I will connect with you on priority.- MB

7 de junho de 2024

Customer care only knows to give time 24-28hours they will not do anything. i lost my sales + customers and got bad reviews on my site. Even if you will fill NDR (with recording) even if you will do conference call with shiprocket and customer. they are helpless only can give 24-28hours time if courier boy wants he will if not he will return.
.

Vijay & Sons
Índia
10 meses usando o app
Shiprocket - Shipping in India deixou uma resposta 14 de junho de 2024

Hi, I apologize for your recent negative experience. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and I will connect with you on priority.- MB

Data de edição: 12 de junho de 2024

PATHETIC SERVICE- there is no option to create a ticket if the orders are not delivered or RTOed without even reaching out to the customer. Ticket cases go unanswered and damaged/broken/lost shipments are never paid for.

The so called escalation@shiprocket.com id does not receive emails and the "hold on" update on the review is again a FRAUD review with no action being taken.

Dharma Originals
Índia
5 meses usando o app
Shiprocket - Shipping in India deixou uma resposta 24 de maio de 2024

Hi! That's not what I want you to experience. Please be assured that I have highlighted and prioritized this concern. You will get an update by tomorrow. Kindly hold on until then. Your patience is appreciated in the interim. - MB

13 de maio de 2024

Absolutely infuriating! Shiprocket turned my orders into a disaster zone. Forget on-time deliveries – my customers waited 10-15 days extra, then what? They just rejected the orders! Lost sales, unhappy customers – thanks a bunch, Shiprocket.

But the nightmare doesn't end there. Picking up the products? Another saga. It took me 7-10 calls for EACH shipment just to get their support team to schedule a pickup. And let's not forget, half the time they had no clue where the package even was!

Look, if you value your business and your customer relationships, don't even think about using Shiprocket. Find a shipping partner who actually delivers on their promises. Because with Shiprocket, you're risking a whole lot more than just a late package.

For your reference I am giving some orders AWB numbers here:

10303472446
SRTC5242132296

Car Crown
Índia
3 meses usando o app
Shiprocket - Shipping in India deixou uma resposta 19 de maio de 2024

Hello! Thank you for your valuable time during the conversation over a call. I hope your concern has been addressed. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB

Atendimento

Shiprocket - Shipping in India pode responder a qualquer pergunta que você tenha sobre o app Shiprocket: eCommerce Shipping

Desenvolvedor

Shiprocket - Shipping in India

416, Udyog Vihar III,, Sector 20,, Gurugram, HR, 122008, IN

Recursos

Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).

Mais apps parecidos

4,0 de 5 estrelas 1 avaliações ao todo Grátis para instalar
Solução completa de envio para comércio eletrônico
Grátis para instalar
Ajuda empresas a automatizar o processamento de pedidos e reduzir erros
Plano gratuito disponível
Gestão Inteligente de Pedidos e Cumprimento de Ordens