ShipStation , 723 arvostelua

Kokonaisarvio
4
Lukumäärä luokitustasoa kohden
  • 75 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 3 % arvioista on 3 tähteä
  • 3 % arvioista on 2 tähteä
  • 14 % arvioista on 1 tähteä
24. tammikuu 2024

I have been consistently blown way by the level of support and care that ShipStation gives to us. We aren't exactly a big store, but they treat us as if we're a multi-national enterprise. The solution is great as well, but being able to work with such kind and knowledgable people has been a godsend in getting our e-commerce business up and running.

Looking forward to many more fruitful years with the SS team! Keep crushing it!

Munchiez Japan
Japani
19. huhtikuu 2024

ShipStation's integration with Shopify has been a game-changer for our e-commerce businesses helping us greatly streamline our shipping processes.

The initial integration set-up was incredibly user-friendly and after just a few minutes easily syncs with Shopify to update orders and tracking information in real-time. It supports all of the carriers we use (and then some). As a business that ships everything from small USPS priority envelops all the way up to 85 pound ebikes flexibility is key to saving on ever increasing shipping costs.

Bicycle Warehouse
Yhdysvallat
Melkein 7 vuotta sovelluksen käyttöä
17. tammikuu 2024

Absolutely love ShipStation! We have used this for close to 3 years now at this point and it has literally saved us hundreds of hours of time. The UI is easy to use and understand, and support has always been incredibly helpful and on point. You couldn't ask for a better shipping application.

Hatano Sen 旗之千
Singapore
3. huhtikuu 2024

Most productive shipping app

Classy Cufflinks
Yhdysvallat
Yli 3 vuotta sovelluksen käyttöä
29. maaliskuu 2024

With its recent updates, quantities are not imported from Shopify and thus return labels cannot be created. It's frustrating and there is no apparent fix!

iCowhide UK
Yhdistynyt kuningaskunta
Yli 3 vuotta sovelluksen käyttöä
ShipStation vastasi 1. huhtikuu 2024

Hey there, thank you for your review! We're sorry to hear you've had some trouble with the quantities in your orders. We have located your account and a member of our team will be reaching out soon to assist. Have a great rest of your week!

25. huhtikuu 2024

Shipstation has really allowed us to optimize our e-commerce shipping workflow. The tool is robust, and the user interface is easy to navigate. Support has also been great!

Bustin Boards Co.
Yhdysvallat
Melkein 2 vuotta sovelluksen käyttöä
23. helmikuu 2024

All options are not provided each time. Shipstation at times does not provide all the information needed like previous order information or ship by information to be printed on invoices

Simple Shapes
Yhdysvallat
Noin 5 vuotta sovelluksen käyttöä
15. helmikuu 2024

Easy integration and has streamlined and automated most all of our shipping at good rates. Very much recommended.

AmericanPowerGear
Yhdysvallat
Noin 7 vuotta sovelluksen käyttöä
14. maaliskuu 2024

Pretty horrible app, to say the least...

First off the app is EXTREMELY buggy. It only works when it wants to. What's worse, is there is no customer support for the bugs or for when the app inevitably overcharges you.

I have multiple support tickets that have sat unanswered for over a month each at this point. Do not expect any resolve from ShipStation. They do not care about you, or the issues with their application.

There are much better apps out there, give them a shot first!!!

Yes Melanin
Yhdysvallat
Noin 2 vuotta sovelluksen käyttöä
ShipStation vastasi 18. maaliskuu 2024

Hey there, thank you for your review! While it is our mission to provide the best support in the industry, we’re sorry to hear that our team and platform have not met expectations. We’re going to have someone reach out to you shortly to see if there’s anything our team can do to assist to resolve any outstanding issues. Please have a great rest of your week!

15. maaliskuu 2024

This must be the worst app I've ever seen. The support is so useless they always blame it on you instead of fixing the app or give you "possible reasons" with no solutions or they ignore you completely. The app has so many issues from not importing discounts, wrong custom invoices not matching the order totals, not dispatching the orders, have to update the platforms manually etc etc . Absolute disgusting!

DreamBuy
Yhdistynyt kuningaskunta
Yli vuosi sovelluksen käyttöä
ShipStation vastasi 18. maaliskuu 2024

Hey there, thank you for taking the time to leave a review. We’re sorry to hear that our team missed the mark. Here at ShipStation, we strive to provide the best support partnership in the industry. Our team has located your open ticket and will be in touch shortly to assist. We hope for the opportunity to make this right. Thank you!