Arvostelut (816)

Kokonaisarvio
4,1
Lukumäärä luokitustasoa kohden
  • 75 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 3 % arvioista on 2 tähteä
  • 15 % arvioista on 1 tähteä
Muokattu 28. huhtikuu 2017

I see I'm not the only one. The app isn't working. You cant do a "end of day". I FINALLY got a response from their customer service that suggested a use Chrome in stead of Safari... and it didn't change. You cant close off the shipments anymore, and its not an error on my end. Now they don't even respond. So if you have printed off 50 shipments, and cant even close off... its a complete waste of ...

Princess Peach Designs
Kanada
5 kuukautta sovelluksen käyttöä
Muokattu 28. joulukuu 2021

A lot of issues with this platform, can't book Couriers Please for Interstate orders, two months now and still not resolved. Australia Post, you can't book multiple labels per order, so you get charged double, even though Australia Post are not requesting that amount, so seems dodgy that ShipStation might be pocketing the extra dollars. Also with Australia Post you can't access your terms, so ...

Hello Drinks
Australia
4 kuukautta sovelluksen käyttöä
Muokattu 6. kesäkuu 2022

Rates are not syncing with checkout cart, According to shopify provided by shopify, the customer paid $13.95 while shipstation is trying to charge us $94 What a nice profit margin Impossible to get a hold of them, "Contact us" keeps taking me into loops of support documents They don't care if the site is not converting because we only have FedEx account showing in check-out It keeps asking me to ...

RC Visions
Yhdysvallat
4 kuukautta sovelluksen käyttöä
21. heinäkuu 2023

FRAUDULENT COMPANY!
I agreed to $20/month for the app. They have been charging my credit card for $49.99/month for 3 months and refuse to reimburse. Then they tell you that you need to add $$ to your shipping account - In fact for Canadians using Fedex you do not use these funds and they still have not refunded the $$ that I put into my shipping account in the app. They have customer Service ...

Kingfisher Craft Company
Kanada
4 kuukautta sovelluksen käyttöä
ShipStation vastasi 10. elokuu 2023

Hi there, we are sorry to hear that we missed the mark. We always appreciate feedback so that we can offer the 5-star support we strive for.
As of 7/27/23, we have followed ...

25. elokuu 2020

Shipstation is terrible. If you do any significant volume, stay away! Printers and scales always disconnect from shipstation connect. When you attempt to contact support, you have to wait weeks to hear back. Chat queue is always 100 plus, so your day is over and they still haven't communicated with you. When you call, they say they will respond within 72 hours, and no one ever calls back. The ...

CaliConnected
Yhdysvallat
4 kuukautta sovelluksen käyttöä
5. kesäkuu 2020

This is a stupid app, don't use it. Takes way longer to do anything. The only reason I'm using it for now is to integrate DHL, but will be deleting it whel DHL updates their app in two weeks. Can't wait.

Steveston Motor Co
Kanada
4 kuukautta sovelluksen käyttöä
3. elokuu 2021

I like using Shipstation as standalone software but this app is just not cutting it. It's incredibly buggy and inconsistent in the rates its showing. It's super frustrating as a merchant to not be able to offer consistant and reliable live rates to our customers. Customer service is incredibly difficult to get.

Emily's Chocolates
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Muokattu 9. syyskuu 2020

UPDATE 9/9/2020

DO NOT DO NOT DO NOT!!!! GO THRU SHIPSTATION!!!!

I decided to give them another chance, even though the packages would come back with overage charges (one yard sign, purchase price $13.50, shipping cost was 10.85, overage charges of $108.75!!!) Customer service Maia, told me that she would take care of it. We contacted UPS, and they said too bad. But Shipstation took care of me... ...

ROTD Crafter's Corner
Yhdysvallat
2 kuukautta sovelluksen käyttöä
9. huhtikuu 2019

Tried this to try to make my shipping done in 1 app for fast comparison! I wasted 2 hours trying to make everything work just with Shopify, what a joke! Canceled my free trial ... I see no reason at all for this "add on" Couldn't get anything to work even though I have had accounts with UPS, FedEx and DHL since the '70's! NOTHING BUT ERROR MESSAGES! I went back to my FREE online shipping ...

CamStand ® Innovative Photographic Devices
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
14. tammikuu 2024

Enables shipping to Europe but lacks the capability to generate return labels. If anyone is familiar with a company that offers this service, please feel free to get in touch. Ridiculous!

Barbara Giuffre
Yhdistynyt kuningaskunta
Noin 2 kuukautta sovelluksen käyttöä