ShipStation , 723 arvostelua

Kokonaisarvio
4
Lukumäärä luokitustasoa kohden
  • 75 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 3 % arvioista on 3 tähteä
  • 3 % arvioista on 2 tähteä
  • 14 % arvioista on 1 tähteä
11. maaliskuu 2024

I run multiple Shopify sites and having all the dispatch/shipping co-ordinated in one place makes my life so much easier.

SummersMade
Yhdysvallat
Vuosi sovelluksen käyttöä
19. maaliskuu 2024

Works great. Orders transfer seamlessly from Shopify. Rates are spot on. Very efficient and friendly workflow!

SafeWatchSolutions
Yhdysvallat
11 kuukautta sovelluksen käyttöä
19. maaliskuu 2024

It makes shipping cheap and easy!

Boosted Safe
Yhdysvallat
9 kuukautta sovelluksen käyttöä
18. huhtikuu 2024

No customer support

Healthymouth Canada
Kanada
5 kuukautta sovelluksen käyttöä
ShipStation vastasi 23. huhtikuu 2024

Thank you for the review - we're sorry to hear that our Support has been unable to assist you, but we'd love the opportunity to help! We've reached out to the email on your account. Looking forward to working together with you and hoping to hear back soon!

26. helmikuu 2024

Shipstation made it extremely easy for us to ship many orders at once with only a few clicks. If your business is like ours and you often ship more than 20 orders a day, I would highly recommend Shipstation. Once item weights were inputed into Shopify, and automation rules were set in Shipstation, we were able to save at least an hour of work each day in the shipping process. Not to mention the low rates Shipstation offers. By the end of the 30-day trial, I was relieved to have found this app. : )

National Running Center
Yhdysvallat
Vuosi sovelluksen käyttöä
5. maaliskuu 2024

I am so happy with this App , it does that ever you want

Honey Bird Sweets
Yhdysvallat
10 kuukautta sovelluksen käyttöä
Muokattu 22. helmikuu 2024

Update: The only response I've gotten from ShipStation was because of this review. I still haven't heard back from anyone about my problem in most of a week. Seems they care more about how they look than how they actually do their jobs.

It keeps getting more expensive, while the service keeps getting worse.

I've been three days without the ability to create labels, and I still can't figure out if any of the support staff (who appear to be farmed out to a 3rd party now) have even used the software before.

Not only did my fees DOUBLE for using my own carrier accounts, but the service and support are 1/10th of what they used to be.

This is the worst way to spend your money. Find something else.

Im cancelling and moving to Ordoro.

Update: After 2 weeks of outage my issue was finally resolved and we were able to create labels again with the carrier we have the best agreement with.

We lost ~$3000 in increased shipping costs in this window of time. Shipstation was gracious enough to provide us with a $400 credit to make up for this....

Responses were slow, and we were more or less left completely in the dark on what was going on, or what discoveries were made. We were never provided with a reason for the outage.

We are still working to migrate away from ShipStation at this point.

PatchPanel
Kanada
Yli 6 vuotta sovelluksen käyttöä
ShipStation vastasi 22. helmikuu 2024

Hey there, we appreciate your review and the time you’ve spent working with our team. While we strive to offer the best support in the industry, we are sorry to hear we’ve missed the mark here. We’d love the opportunity to make this right and we will continue being in contact on your ticket.

15. helmikuu 2024

I have had a lot of trouble calculating shipping costs. Sometimes my customers are charged way too much and sometimes way too little

O3Vets
Yhdysvallat
Yli vuosi sovelluksen käyttöä
ShipStation vastasi 21. helmikuu 2024

Thank you for your review! We’re sorry to hear we missed the mark and would love to help. Our support team has reached out directly and would like to schedule a time to hop on a call to work together. We’ll be keeping an eye out for your reply. Thanks again!

13. maaliskuu 2024

stancey has been a huge help! thank you for helping solve my problems!

Kechi Bath Company
Yhdysvallat
8 kuukautta sovelluksen käyttöä
1. maaliskuu 2024

We use ShipStation and Shopify with 3 different businesses.
We could not be happier with the service and the Apps.

SIM RACE CITY
Yhdysvallat
10 kuukautta sovelluksen käyttöä