Avis (815)

Note globale
4,2
Nombre d’avis par note
  • 75 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 14 % des avis sont des avis à 1 étoiles
30 septembre 2024

I would not recommend ShipStation. Customer support is terrible.

Tulsa Body Jewelry
États-Unis
Plus de 4 ans d’utilisation de l’application
ShipStation a répondu 1 octobre 2024

Hi there, thank you for reaching out! We're sorry to hear about your recent experience with our team but would love to help make things right. We have sent an email to you and are hoping to hear back soon. Please have a great rest of your week!

15 août 2024

Been using shipstation for years with other platforms. Finally moved over to Shopify and the transition was seamless.

Now if only Shopify's integration with Fedex would be as good as Shipstations ;)

Reload
États-Unis
Environ un mois d’utilisation de l’application
1 octobre 2024

Love it! It has really streamlined our shipping processes.

Elleebana Store USA
États-Unis
Environ 2 mois d’utilisation de l’application
31 juillet 2024

Chelly has been exceptional in assisting us with navigating ShipStation and setting up everything. Her support has significantly contributed to our positive experience with the platform.

nodpod
États-Unis
Environ 2 ans d’utilisation de l’application
24 juillet 2024

I switched to shipstation about 6 months ago and wish we switched earlier! So user friendly and easy to navigate! Would highly recommend ShipSation. They're customer service is the best! They call you to make sure you are running smoothly and to see if you have any questions. Stancey is very helpful and glad she reached out!

The Clothing Cove
États-Unis
Environ un mois d’utilisation de l’application
31 juillet 2024

I just downloaded this app. I will update my review once I had a chance to use this app more. People need to be aware, especially if they are just starting out like myself and money is tight. The free option is not a free option. It says upto 25 monthly shipments for no fee. But, when signing up, you MUST pick a fee option, because the free option has disappeared. It makes it frusterating because you spend some time getting it set up, and blam, smaked is the face without it.

RetailXcess
États-Unis
28 jours d’utilisation de l’application
ShipStation a répondu 5 août 2024

Thank you for reaching out and providing us with your feedback, this is very valuable to our team! We will have a team member get in touch to assist you with your setup and if you have any outstanding issues. Please have a great rest of your week!

15 août 2024

I like the way you can select your prefer carrier. Differentiate between residential and commercial address.

Hampton Chocolate Factory
États-Unis
2 mois d’utilisation de l’application
17 juillet 2024

This application has saved our company time and money and helped us streamline our shipping process

Rockywoods Fabrics
États-Unis
Environ un an d’utilisation de l’application
5 novembre 2024

Good functions, too expensive

AUTOPOLY
Allemagne
Environ un mois d’utilisation de l’application
ShipStation a répondu 7 novembre 2024

Hi there, thank you for your review! We have reached out to the email on your account to gather additional details and feedback. Please have a great rest of your week!

Modifié le 14 août 2024

I've found the people at ShipStation to be attentive and great to work with. It's a good product.

Mostly Good Books
Australie
Environ un mois d’utilisation de l’application
ShipStation a répondu 13 août 2024

Thank you for reaching out! We're sorry to hear about this experience and have emailed you via ticket 7040371 requesting some information to resolve this cancelation. Hoping to hear back from you shortly!