Avis (816)

Note globale
4,1
Nombre d’avis par note
  • 75 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 15 % des avis sont des avis à 1 étoiles
Modifié le 6 mai 2024

After my review Justin B. Replied from Shipstation on April 23rd they said they would escalate the problem it's now May 6th and still no response. For some reason Fedex does not work and they can't seem to fix the problem.

Healthymouth Canada
Canada
6 mois d’utilisation de l’application
ShipStation a répondu 23 avril 2024

Thank you for the review - we're sorry to hear that our Support has been unable to assist you, but we'd love the opportunity to help! We've reached out to the email on your account. Looking forward to working together with you and hoping to hear back soon!

17 mai 2024

outrageous fee structure. stay away cause one youre locked in they will keep on taking advantage of customers

HTM Lighting Solutions
États-Unis
Presque 5 ans d’utilisation de l’application
ShipStation a répondu 21 mai 2024

Thank you for the review! We also appreciate you bringing up your pain points with our new pricing structure. A team member will be reaching out to discuss this with you here shortly. Have a great rest of your day!

25 avril 2024

Integration was easy and the team helped us set up fairly quickly. Chelley was extremely helpful in the implementation stage and helped us with some great time-saving suggestions.

Creekside Estate Winery
Canada
Environ un mois d’utilisation de l’application
13 mars 2024

stancey has been a huge help! thank you for helping solve my problems!

Kechi Bath Company
États-Unis
8 mois d’utilisation de l’application
26 mars 2024

User friendly interface, great shipping options, fast & friendly support & account management.

bohohippyshop
Royaume-Uni
8 mois d’utilisation de l’application
19 mars 2024

Works great. Orders transfer seamlessly from Shopify. Rates are spot on. Very efficient and friendly workflow!

SafeWatchSolutions
États-Unis
11 mois d’utilisation de l’application
20 avril 2024

Our new 3PL uses this app for shipping labels so unfortunately we are stuck with them at least for now. Since moving to them I've seen a 20% increase in my shipping costs. They use Stamps.com for USPS which has shitty rates and you can't switch to shippo or pirate ship. You can hook up your own accounts if you have them for UPS, Fed Ex, DHL and some others but none that handle USPS. I'm also not in love with the way the app works and the customer service is non-existent. I want to add a rule for the packers to add an insert for orders auto-tagged in shopify as first time buyers but I can't get it to work and I can't get anyone to help. i'm spending way too much of my time on this app.

Shop Foodocracy
États-Unis
Environ un mois d’utilisation de l’application
ShipStation a répondu 23 avril 2024

Hey there, thank you for taking the time to post this review. We’re sorry to hear that our platform is not meeting your expectations - we’d love the opportunity to work with you and help optimize your shipping with ShipStation. We’ve reached out to the email on your account and look forward to partnering together. Thanks again!

19 mars 2024

It makes shipping cheap and easy!

Boosted Safe
États-Unis
9 mois d’utilisation de l’application
29 mai 2024

Shipstation has made our shipping experience so much easier!

Complexity Shop
États-Unis
Environ 2 mois d’utilisation de l’application
5 juin 2024

Software makes shipping our Sharts® a breeze.

Shart.com
États-Unis
Presque 4 ans d’utilisation de l’application