Avis (817)

Note globale
4,1
Nombre d’avis par note
  • 75 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 15 % des avis sont des avis à 1 étoiles
3 août 2023

not cheap not worth it

Vita Hot Deals
États-Unis
Environ un an d’utilisation de l’application
ShipStation a répondu 10 août 2023

Hi there, we are sorry to hear that our platform has missed the mark! We have various plan levels to fit any shipper along with robust features to ensure you are shipping as ...

6 juin 2023

Terrible app. We often have issues with orders not uploading. ShipStation Support can take days to begin investigating issue. Huge headache!

MARIN RAW
États-Unis
Environ un an d’utilisation de l’application
Modifié le 10 septembre 2020

I wanted to install the app knowing the app's review is low,
but it's seem these low reviews are correct and it's not a good app at all, After connecting the app to my Shopify store, it never shows orders, first issue

Alieva
États-Unis
12 mois d’utilisation de l’application
23 septembre 2022

This was the best app we had. Once it was updated IT IS COMPLETE TRASH!! Their support will take weeks with no help. A glitch a day will make you feel like you work for Ship station and not your own business.

Tristar Plants
États-Unis
12 mois d’utilisation de l’application
24 juin 2015

ShipStation was just great until a few months ago. Then things started going wrong. The app began to lose track of our scale at random times and could no longer read weights. At first we thought it was the computer we were using so we bought a new one but it did not help. I tried downloading ShipStation Connect and reinstalling it but it still did not fix it. So we decided maybe it was our scale ...

Garden Tool Co
États-Unis
12 mois d’utilisation de l’application
25 avril 2023

The app works great when it works, but when it glitches and your shipping company charges you 30,000 for labels that were made by mistake, Shipstation is dismissive and slow to respond, let alone correct the issue.

Very very dissapointed in their level of service.

WheelWiz
Canada
11 mois d’utilisation de l’application
12 juillet 2022

Loyal ShipStation user for years, had gotten quite used to things and everything ran fairly smoothly. Had gotten the new layout forced upon me but always could switch back. Now that the V3 is rolled out and forced upon us with no reverting, our ability to ship effortlessly is impossible. We have been on support calls for hours only to be told "huh, that's weird" and no solution in sight. Now ...

Outbound Lighting
États-Unis
10 mois d’utilisation de l’application
Modifié le 19 septembre 2021

Just tried to use and not allowed to purchase and print label, you've been taking monthly charges and the first time I try it , it failed

upallnite too!
États-Unis
10 mois d’utilisation de l’application
24 juillet 2023

Absolute rubbish. The support is shocking, so incompetent and will never acknowledge an error. The servers are always down, shipconnect doesn't work half the time and the don't include the discounts in the commercial invoice so the customers get chared taxes on what the items cost full price not what they actually paid for them.

WILN.com
Royaume-Uni
10 mois d’utilisation de l’application
10 novembre 2019

Stay away - I was wrongfully charged for a month's subscription after following the customer service agent's instruction of how to extend a trial and ended up being charged for an extra month also.

I've been attempting to chase this up for over five months now with no reply. This company owes me nearly £80 and seems to have no interest in dealing with it other than avoiding me.

Deadstock
Royaume-Uni
8 mois d’utilisation de l’application