ShipStation , 681 recensioni

Valutazione complessiva
3,7
Numero di recensioni per livello
  • Il 75% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 3% delle recensioni ha 2 stelle
  • Il 14% delle recensioni ha 1 stelle
21 novembre 2023

Shipstation support on getting us set up has been great. Carlos was super responsive & happy to help out with all the issues we had, and take the time to run through things on calls / zooms. I imagine it's a tricky job connecting multiple shipping providers with legacy systems to hundreds of SMEs with different needs, but genuinely feel like they're doing a decent job at it. The main problems we had were from our shipping providers themselves.

Wine Unpacked
Regno Unito
3 mesi di utilizzo dell’app
19 settembre 2023

Great all around integration, we have no import or tracking update issues in the two years we have been using Shopify and Shipstation. Customer service with Shipstation is invaluable with new packing slips and report export questions we find useful all year. Shopify would not be as productive or fun for that matter without the two together.

VoyagerTools
Stati Uniti
Quasi 2 anni di utilizzo dell’app
29 novembre 2023

Expensive, they keep raising the price and support is never good. They also launch updates that crash the system. Shipstation has an outage 5-10 times per year. Currently, It won't connect to Shopify correctly and I can't get any help.

LeanLight
Stati Uniti
Oltre 3 anni di utilizzo dell’app
6 settembre 2023

ShipStation works and integrate very easily with our Shopify store. It simplifies the eCommerce system. Orders are automatically pulled for shipping cost comparison, tracking & customers notification, all updated in the blink of moments. Can't imagine operating a small business without shipstation tools! It's a necessity!! It is 5* rated tool except the fact that the monthly subscription charges should have included customer service as and when required. Reaching tech support a twisted hassle, raising tickets and waiting. Hope they can include tech support as part of every package for +5* rating.

HospitalityEmporium
Canada
11 mesi di utilizzo dell’app
9 novembre 2023

Like with most apps, there have been some complications at the start, but shipstation support has been on point to address any issues we have had. We have been using it for over 6 months and are happy with it. I would recommend it to anyone.

Spinettis Gaming Supplies
Stati Uniti
3 mesi di utilizzo dell’app
30 ottobre 2023

ShipStation has been an amazing platform for our business. As our company is new to fulfillment, ShipStation made growing this side of our business extremely easy! The customer service is easy to reach, helpful, and very attentive!

Shake Smart Foodservice Protein
Stati Uniti
5 mesi di utilizzo dell’app
8 settembre 2023

I used another competitor before trying Shipstation. We were having trouble with the competitor's automations not working consistently. We're a small biz (6 figs rev) and so we really just needed the basics to work. After trying Shipstation, the time we saved with automations working perfectly, every time, was huge. No question, we love the product and will continue to be a customer.

The Banana Cabana LLC
Stati Uniti
3 mesi di utilizzo dell’app
8 novembre 2023

Makes fulfillment so much easier and efficient. Also very good customer service. I needed help customizing labels in a certain way and Stancey hopped on the phone with me and walked me through it step-by-step!

Milky
Stati Uniti
2 mesi di utilizzo dell’app
22 agosto 2023

Shipstation has been great for our ability to create labels and group our shipments into seamless batches. Has not given us issues that we can't solve as our business grows which is very helpful. I recommend for smaller 3PL operations that are starting to scale upwards and need to efficiently manage the order volumes and complexities that go with growth.

shawberri
Stati Uniti
Oltre 2 anni di utilizzo dell’app
24 agosto 2023

We've been working with Shipstation for a couple years and it is truly an incredibly easy-to-use and intuitive product. Shopify integration was super simple and it has changed how we are able to fulfill. On top of all these benefits, shipping prices are always lower too. Highly recommend!

Dawn & Dusk Jewelry
Stati Uniti
Quasi 3 anni di utilizzo dell’app